Serenade of the Seas Reviews

3.9 out of 5

1189 reviews

Write A Review

Filter Reviews

Filter Reviews

Rating

  • (421)
  • (411)
  • (269)
  • (63)
  • (25)

Traveler Type

Cabin Type

Cabin Number

Destination

4.6 out of 5

Our Cruise was as expected along with the Ports... by ajjrllorca

Verified Review
/ Sail Date: / Traveled As: Couple

Overall, the cruise was uneventful as expected with departure from Boston and all the ports of call along with return to Ft Lauderdale on schedule...The crew was fun and caring while working with a high spirit to make sure every guest was satisfied...

Read full review

Was this review helpful? 2
1 Comment
3.3 out of 5

Caribbean Repositioning Cruise by mellowmiata

Verified Review
/ Sail Date: / Traveled As: Couple

In general I enjoyed the cruise. Service staff truly was excellent - all of them. Cruise Director was also great, which I found a bit surprising as most we have had on cruises before this seem to be constantly talking on ship's comm about this and that (we have the Cruise Compass and can read, thank you!). Found the entertainment poor for a RCC ship and that was surprising. Also, some of the food was not good, especially the "fresh fish" entries.

Read full review

Was this review helpful? 2
1 Comment
4 out of 5

Our cruise in October will... by Tiffanize

Sail Date: /

Our cruise in October will be the third year in a row on the Serenade. We love this ship. Nicknamed the ship of glass. In our opinion is one of the best ships in Royals fleet. Not too big. Not too small. Service and food is excellent!❤️

Read full review

Was this review helpful? 19
11 Comments
4.2 out of 5

Overall great cruise. by Lockitdown

Sail Date: / Traveled As: Couple

Overall great cruise the only downfall was being 12 days the crowd was much older and the activities were very limited. I found myself bored at times especially when we were sailing.

Read full review

Was this review helpful? 2
4.4 out of 5

Retirement Party by lindao798

Verified Review
/ Sail Date: / Traveled As: Couple

The lack of activities on the ship really made the sea days long. Not sure if it is bad planning by the Cruise Director or something else. At least the ice cream station was ready for afternoon treats. LOL

Read full review

Was this review helpful? 2
2 Comments
4.9 out of 5

AWESOME CRUISE by ParCruiser

Sail Date: / Traveled As: Family (older children)

VERY RELAXING CRUISE STAFF WAS EXCELLENT FOOD IN WINDJAMMER HAS IMPROVED GREAT SELECTION

Read full review

Was this review helpful? 3
1 Comment
2.8 out of 5

Bermuda cruise by mom4theks

Sail Date: / Traveled As: Couple

Bermuda was beautiful. People very friendly. Cruise was so-so. Food in pay to dine restaurant awful. Windjammer buffet was good.

Read full review

Was this review helpful? 1
1 Comment
5 out of 5

Fun and relaxing cruise! by haustrian

Verified Review
/ Sail Date: / Traveled As: Couple

The boarding process was very efficient and our room was perfect. We had a large porthole view and that was fine, our stateroom attendant kept the room immaculate and addressed any needs we had .( ie an extension cord) . The entire staff in all areas were excellent. There were plenty of activities and entertainment, fabulous food which being a vegetarian I appreciated there were options ( as well as sugar and gluten free also) and lots of quiet areas if you chose. I know that my expectations were exceeded and it seemed like all guests from various age groups and backgrounds were enjoying themselves. I'm definitely planning another trip with Royal Caribbean. It was easy to plan this with BJ's.

Read full review

Was this review helpful? 1
4.3 out of 5

Serenade of the Seas Boston Bermuda October 2018 by WorkingGirl

Verified Review
/ Sail Date: / Traveled As: Couple

Ship is nice, but a little tired looking. Cabins are spacious and clean. As usual, Royal Caribbean entertainment was great. Food is good quality but somewhat run of the mill. Free self-service soft serve makes up for that! Easy ship to navigate for anyone with disabilities, but central elevator bank was usually a little congested. Nice ship and great experience overall, but biggest downside was smoke smell in the Centrum from the Casino and numerous smoking areas around the ship, plus virtually non-functioning Internet. Great cappuccino bar, but long lines.

Read full review

Was this review helpful? 3
3.7 out of 5

Left Behind by rmpmax

Verified Review
/ Sail Date: / Traveled As: Couple

My wife and I were left behind in Bermuda on 10/25 on day 5 of our cruise. We are both senior citizens and 1st time cruisers. We had the Devil's Isle Cruise Beach Snorkel booked and it got canceled. NO ONE TOLD US ABOUT A DEPARTURE TIME THAT DAY.There was no signs, no announcents no warnings! Our clothes and belongings are all left on the ship.We occurred major expenses as a result of being left behind without clothing, medications and our personal items. This was a honeymoon cruise ruined.

Read full review

Was this review helpful? 1
12 Comments
4 out of 5

Well, on the ship 5... by kmrakid

Sail Date: /

Well, on the ship 5 hours and not a self dispensing soda machine in sight. We are told that they don't have them and only can get sodas from bartender or Windjammer. Still a nice cruise do far.

Read full review

Was this review helpful? 1
6 Comments
4 out of 5

Having one more day in... by cdelp

Sail Date: /

Having one more day in Boston to avoid a noreaster gives time to reflect on a great week. As for the ship we are not seasoned cruisers as our last cruise was in March on the Celebtity Equinox, and the one before that over 10 years prior on Princess. Never the less overall impression very favorable with a few exceptions. Inside cabin very dark and quiet and really thought it was a good value as we paid 440 per person. Patu kept an excellent room. The whole ship is very clean, though not new. The outside pool area needs a refresh as rust never sleeps. Overall clean and tidy. Food was hit and miss. Better in the dinning room then the buffet. They mislabled several items stating they had ingrediants they simply did not have. Imitation crab meet instead of scollops in the seafood linquini, morel sauce that wasn't. The pasta was fresh made and the sauces well done. Breakfast was best I think. The desert section was very thin and had a sloppy presentation. The ice cream tasted like ice milk, at least the choclate did. And there were few chocolats of any kind. The Equinox was a whole different experience. The bars were varied and very good. Prices a bit high, as one would expect. Did not get the drink package but feel at 47 it is worth it. The coffee was very good. The Pub was loud and rowdy for the Red Sox game, and obnoxious Boston fan x 3 hurt the experience with all the pounding on the bar and screaming, the rest of the crowd was fine and these men clearly in their 30"s should gave been cut off. Still overall great drink spaces. The pool areas were only ok. Not near enough hot tubs or actuall pool space and no out door grilling which really stood out in the Equinox. I thought other then three rare examples the people on the cruise were kind and well mannered. It is an elderly crowd however and much older then on the Equinox. New Englanders often dress down during vacation and that was certainly present and in contrast with the smart casual appearence of the Equinox crowd. To each their own, just an observation. Also, I count myself in this group, there are alot of heavy people on this cruise. Again, I have no room to talk as I am 3 xx myself. It is just the amount of us that is striking! Hopefully I will do something about it myself. The galley tour brunch was a bargain as unlimitted bubbly was part of price! To sum it up go for Burmuda, which was just lovely, and you will not be disappointed. If you are a foodie pay extra for specialty dinning. If you want lively and fun this may not be your first choice. A solid value in the B to sometimes B plus range. Will try Norwegan next time.

Read full review

Was this review helpful? 3
5 out of 5

We had such a great... by AVD

Sail Date: /

We had such a great time on serenade of the seas to Bermuda, the staff was great, The meals are really good it didn’t matter if it were specialty dining or main dining room it was all good. Those shows that I went to were really good and I’m sure the shows I didn’t go to were just as good.

Read full review

Was this review helpful? 3
2 Comments
3.3 out of 5

Great destination on a tired ship with hit and miss food, customer service, and activities. by kmrakid35308048

Verified Review
/ Sail Date: / Traveled As: Couple

Food was OK no matter where you went. We had been waiting to try Chops Steak House and when we finally did it took the "chefs" 3 tries, with the same steaks being but back in the oven, to get us to a point where we said I don't care. No matter what type of chef you are, if you are working in a steak house you should be able to cook a NY Strip to medium and a Filet to Medium rare without blackening and drying out the meat. Ship is old looking on the inside, entertainment, other than the 2 comics which were great, was no big deal, the on-board activities were either a trivia contest or a pathetic attempt at a game show. Bright spot was our cabin steward, he was great, Bermuda was great, and the other people we met on and off the ship were great. They have more "pay by plate" restaurants than they do "dining included in the cost" restaurants. A Bloody Mary was over $5.00, I understand that, however a virgin Bloody Mary was the exact same price. Soda program was a joke, we were told there were Freestyle Coke machines all over the ship so you would have a lot of drinks to choose from and could get one almost anywhere. Nope, no Freestyle machines, just a place in the Windjammer Buffet to get it refilled by an attendant and the bars which most of the time were out of syrup and they don't and won't use cans. Not sure we will ever sail with Royal Caribbean again but I am sure we will never sail on the Serenade of the Seas again. A lot more issues but we tried to ignore them and enjoy the cruise which we did for the most part. Alaska, here we come!

Read full review

Was this review helpful? 2
4 Comments
1.9 out of 5

Worst cruise I’ve ever been on by johnyvolvo

Verified Review
/ Sail Date: / Traveled As: Couple

I was not provided the services I paid for, I planned this vacation with my wife a year in advanced and it was terrible from the food selection to the staff who could care less about you, from being harassed to extremely sick from lack of hygiene onboard , serious waste of $3000, all the hype about Royal Caribbean..... it was a complete joke,I was better off staying home ,

Read full review

Was this review helpful? 3
7 Comments
4.1 out of 5

Beautiful Bermuda by condogan

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Serenade of the Seas is an old, but perfect size ship. Never any lines or having to get tickets to shows. Easy to get around and plenty of room on deck. The solarium pool is great for just relaxing. My Time dining and main dining room lets you decide which is best for you.

Read full review

Was this review helpful? 4
2 Comments
3.4 out of 5

Wonderful fall cruise by kmeziani

Verified Review
/ Sail Date: / Traveled As: Couple

Awesome vacation I will definitely do it again. I recommend it to everyone

Read full review

Was this review helpful? 3
1 Comment
4.5 out of 5

Very Enjoyable Time... by ssvann10

Verified Review
/ Sail Date: / Traveled As: Large Group

This was my first cruise and it was a good enough time I would do one again! The experiences, activities, and cleanliness were excellent. We utilized both the buffet food area as well as the formal dining area. 95% of the staff were friendly but we had a few that did not seem to be happy to assist passengers. The food in the buffet area was a good variety although some of the bread products were often dry and stale. The formal dining area offered a different menu every evening - we all thought some nights the food was top notch delicious while a couple of nights it was not as good, but still cooked well. The activities were very fun and activities staff even better - they were friendly and conversational and did their job very well. Our steward was attentive and ready to assist anytime. Overall a very fun time! We went with friends and all agreed we enjoyed it very much. One item of note: the DJ in the nightclub was terrible. Terrible music, mixing, and undanceable music.

Read full review

Was this review helpful? 3
1 Comment
3.5 out of 5

Not one of our most memorable cruises by Jerrry

Verified Review
/ Sail Date: / Traveled As: Couple

Since we went at the end of October, it was not the best time to visit Bermuda. The trip our of Boston was cold and the weather in Bermuda was low to mid 70's. We had a downpour the second day there in the morning. Our excursion on the first day was cancelled due to high winds not suitable for snorkeling, paddle boarding, etc. It is an expensive island which we found out visiting the shops. We had to return to Boston a day earlier due to a strong storm coming in. Since we were suppose to have two day return trip back we had a day on the ship in Boston for the last day. Problem was, the weather was terrible so not outside activities and no casino opened as well as the shops were closed. Not a good time on the ship the last day. I would recommend visiting Bermuda during their warm season.

Read full review

Was this review helpful? 4
4.9 out of 5

Awesome trip to Bermuda by jenandden

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Overall Awesome cruise and staff members. My family were all happy 😆

Read full review

Was this review helpful? 1
1 Comment