Serenade of the Seas Cruise Reviews - Reviews

This is our 7th cruise and definitely the most disappointing. It wasn’t bad, just the others were considerably better. We have cruised on three different cruise lines all superior to Royal Caribbean. As mentioned there were only two electrical outlets in our cabin and the bathroom shelf fell down twice due to poor design. What was most disappointing was there was no real wine packages offered. On all the other cruise lines you could purchase 5-7 bottles of wine at various price levels starting at $120. Royal Caribbean offer 3 bottles of $10.00 wine for $117.00 or 5 for $250.00. No substitutions allowed! My $14.00 Old Fashioned was watered down and our server reeked of body odor. None of the bar staff would I rate as friendly. The entertainment at night was marginal compared to other cruises. Our $50.00 specialty dinner was marginal at best. To add insult to injury the disembarkation was painful. After spending about 30 minutes writing my review I see is giving my overall rating a 4.2. No way. I’d rate this cruise a 3. I can’t say I’ll never cruise with Royal Caribbean again but it certainly won’t be my first choice.

A great vacation! I appreciate Scott's knowledgeable advice. He was extremely helpful in selecting the cruise and the right stateroom. I have already contacted him for information on other cruises.

Love cruising. Now that we are Florida residents so much easier to get to ports. Royal Caribbean does a good job.

How many times a day can you pitch the Vitality Spa?? It gets old!

We have cruised many times and we loved this one. Royal Caribbean takes such great care of passengers, the food was good, ports were lots of fun, there were amazing beaches to visit, and we made new friends.

We loved this cruise. Our days at sea were so relaxing, and we enjoyed every one of the ports. You could find a deck chair, order a pina colada, and sit back with your book to view the sea. It was just an outstanding 10 days!!

Although everything was not up to par, I would do it again.

This was my first cruise with Royal Caribbean, it was very enjoyable and I would cruise with them again.

Great trip! Met many fun and interesting people. Most tours were excellent. One of the best stewards we have had. Entertainment was great. They need to improve their my time dining experience by being more flexible.

Royal Caribbean is our cruise company of choice. Only wish they would allow shorts in dining rooms at dinner on casual nights. We had planned my wife’s birthday for during this cruise and spent it in the Windjammer.

Great overall time. Excursions were very informative. Weather was great. Love it.

Overall this was a great cruise. Great ship, wonderful service and phenomenal food!

Overall it was a good cruise. Our ports and excursions were amazing. We created many awesome memories.

Royal Caribbean does well to empower their staff to make the patrons happy. They seem to always have enough staff when they need it. You rarely wait for a drink over a couple minutes. The food is good and plenty. The rooms are very clean due to the hard work each day by your attendant. Two negatives of this ship-cruise, the kids pool was rarely open and the main pool video screen kept showing the same 3hour video loop the whole cruise. RC should have a DJ up there or put on music videos. The ship never really seemed crowded which is always nice.

Loved it. Some of the best island to visit and the staff and service on the ship were was the best.

Outstanding itinerary, service and food easy to board, easy to get off ship. Excellent shopping in all islands. Numerous on board activities. Ship was renovated and on board appointments were admirable. reflections dinning room was excellent, windjammer was excellent. Enjoyed the solarium, casino, and the entertainment was great, particularly the commmedians, the productions shows. The ships band was awesome!

This was the best cruise we've been on, the excursions and islands were amazing, the ship, food and drinks were phenomenal. it was the best relaxation and fun we've ever had...best trip yet on Royal Caribbean!!! Happy 30th anniversary to us!!

Good itinerary, beautiful weather. Ship needs to be refurbished, and should have more customer service personnel on duty, particularly during busy times.

Excellent trip. The crew and staff were very accommodating. The food, especially in Chops Grille was excellent.

The ports of call were great, but the entertainment was not up to par. Platinum status on this cruise line means nothing as most cruisers were diamond status.