Pros and Cons. (mostly cons)

Item: Serenade of the Seas
Rating: 3.4
Author: jodiblackburn

Serenade of the Seas Cruise Review to Alaska - Inside Passage

jodiblackburn

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 21

Overall rating:

3.4 out of 5

Verified Review

7 Night Alaska Glacier Experience (Vancouver Roundtrip)

Sail date: September 04, 2022

Ship: Serenade of the Seas

Cabin number: 7572

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Very average cruise experience. I'm critical though, having been on 5 different cruiselines, and many many cruises. If this is your 1st one, you're going to love it. Food average. Service great. Entertainment meh. Excursions fabulous. Hope whoever is reading has a great experiece!

Embarkation

1 out of 5

I've been on many cruises and many embarkation processes and this was by far the WORST!! I can't believe how many lines you have to stand in, and for how long. I'm talking 3 hours in line to get through security, health checks, etc. It was unbelievable!!

Ship experiences

Food and Dining

3 out of 5

Average. Not fabulous. Not horrible. A buffet is a buffet. Chops specialty dining was fabulous. The italian one, not as good.

Onboard Activities

2 out of 5

The games were very cheesy, and not entertaining. Sorry.

Entertainment

2 out of 5

The live music was great. Shows - very typical and again, not so entertaining. sorry again

Service and Staff

4 out of 5

Good service. Room was kept up nicely. Service in the dining rooms was fabulous.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

It was fine.

Ship tip

My main piece of advice would be to NOT PURCHASE THE WIFI service. It is a WASTER of your money to do so. The internet connection is SO bad on this ship. I couldnt connect to get checked in to my flights coming home. Couldn't even use the Royal Carribean app. I was continually frustrated with how HORRIBLE the internet service was. I've been on other ships and purchased internet that was much much better.

Thumbs up

Ports of call

Cruise Inside Passage, Alaska

5 out of 5

Ketchikan, Alaska

4 out of 5

Juneau, Alaska

4 out of 5

Haines, Alaska

4 out of 5

Sitka, Alaska

4 out of 5

Disembarkation

5 out of 5

EXCELLENT disembarkation. SO MUCH easier than getting on the boat.

4 Comments

GriffFamily 2 years ago

Thank you for the honest but fair details.

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GabeNSteph 2 years ago

Thanks for the review

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Gwbigdog 2 years ago

Interesting

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CruzeFan 2 years ago

Thanks for the review. It’s always interesting when people go on a cruise to Alaska and mention nothing about Alaska, but give great detail about what they didn’t like on the ship. For most people, cruises to Alaska are primarily about the scenery, wildlife and excursions, not the specific ship.

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Other reviews of this sailing

Great staff & ok food

Excellent service !! Friendly and hospitable staff!!

Active Alaskan Cruise