Alaska was fabulous, unfortunately my husband tested for Covid immediately upon leaving the ship. I'm still trying to navigate the expenses occurred from this. We were told by RCCI we would be reimbursed, to who should I submit reimb to?

Serenade of the Seas Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 17

Overall rating:

4.4 out of 5
Verified Review
Serenade of the Seas

7 Night Alaska Glacier Experience (Vancouver Roundtrip)

Sail date: May 15, 2022

Ship: Serenade of the Seas

Cabin number: 8556

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Great was fabulous, Alaska was incredible. I highly recommend a balcony for this cruise. Research what happens if leaving the ship in Vancouver and testing positive for COVID, it will be helpful if needed. We were left in an unknown country scrambling to figure everything out on the fly. I am still trying to figure expense reimbursements with very little answers. But am sure with time it will get sorted out.

Embarkation

3 out of 5
we were told to make reservations, if we knew this only meant we would be in a giant line, we would have arrived earlier

Ship experiences

Food and Dining

4 out of 5
no complaints, plenty of choices.

Onboard Activities

4 out of 5
we only visited the sauna, we were up early exploring on land as often as possible. The entertainment was good. Trivia was fun.

Entertainment

4 out of 5
very nice

Children's Programs

no children in our party

Service and Staff

5 out of 5
the best staff.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5
perfect for the three of us.

Ship tip

arrive at check-in as early as allowed, reservations mean nothing.

Ports of call

Vancouver (Canada Place), British Columbia

4 out of 5
we had plans to see vancouver but b/c of COVID test immediately leaving the ship, life then became quite chaotic.

Cruise Inside Passage, Alaska

5 out of 5
all of Alaska was amazing.

Ketchikan, Alaska

5 out of 5
all of Alaska was amazing.

Cruise Tracy Arm Fjord, Alaska

3 out of 5
beautiful but unable to see Hubbard Glacier, HUGE disappointment but we understood the reasoning, to many icebergs for save travel.

Juneau, Alaska

5 out of 5
stunning!!

Haines, Alaska

5 out of 5
yes, incredible!

Sitka, Alaska

5 out of 5
yes, incredible experience.

Disembarkation

1 out of 5
easy to get off the ship. My husband tested positive for COVID immediately leaving the ship and life became very chaotic immediately. We were fish out of the water and immediately needed to navigate unchartered waters. I am still trying to figure out how to be reimbursed for expenses we have been told would be covered. Any suggestions in reply email would be greatly appreciated. Lpoulin@preti.com
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