Great Cruise, But Room For Improvement

Serenade of the Seas Cruise Review to Europe - Northern Europe

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 57

Overall rating:

4.4 out of 5
Verified Review
Serenade of the Seas

13 Night Ulitimate Scandinavia & Russia (Stockholm To Copenhagen)

Sail date: July 28, 2019

Ship: Serenade of the Seas

Cabin number: 1514

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Great way to visit the Baltic region. Very active (well over 10,000 steps per day). Mix of walking, bus, and biking.

Embarkation

5 out of 5
Smooth and easy

Ship experiences

Food and Dining

4 out of 5
Only real complaint is that while the Solarium is open until 9 PM, the Park Cafe snack area inside it closes at 6 when the Windjammer Buffet opens. It should be kept open later so that those who want to use the pool or hot tub can grab a snack.

Onboard Activities

3 out of 5
Enjoyed pickleball on the sea day! But one other day it was listed at 9 am, and the whole area where the sports court was located was closed. :( Also, there really need to be some educational presentation / lectures in the evening. The cruise was all around the Baltic ports, and it would have been great to have an opportunity to hear more about the Hanseatic League, the Baltic states, etc.

Entertainment

3 out of 5
A step down from earlier cruises. Not first rate. For the last evening's performance, the MC wasted 10 minutes walking through each of the ports we had visited and the entertainment that had been offered on those nights. What's the point? We were there.

Children's Programs

N/A

Service and Staff

5 out of 5
Excellent service from cabin steward and main dining room waiter and host.

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5
Overall clean and well-maintained. However, when searching our cabin for an item that fell, found dirt and old trash under the bed and furniture.

Ship tip

Note that the Park Cafe in the Solarium closes at 6. No handy snacks while in the pool or hot tub.

Ports of call

Stockholm, Sweden

4 out of 5
Great port of call. However the "Stockholm on your own" advertises three stops, one of them being the city hall. However all the main attractions in the city hall are inside, which is viewable only by a 45 minute guided tour, and the excursion bus only stopped there for 30 minutes! Worthless. We abandoned the excursion at this point and had a great tour of City Hall, rejoining the excursion only at the very end to get back to the ship, using city transit otherwise.

Helsinki, Finland

5 out of 5
Toured on our own. Some of our group really enjoyed the sauna and dip in the Baltic that is right down the road from the port. Don't wait until too late in the day - it fills to capacity.

St. Petersburg, Russian Federation

5 out of 5
Used a private guide from Peter's Walk. This wasn't cheap, but not only did we avoid the huge lines at some locations (e.g., the Hermitage), but were able to skip to the front of even the tour groups line and go right in. Another highlight was supper at the neighborhood bar near where our guide lives.

Tallinn, Estonia

5 out of 5
Fascinating old city. We did a Tallinn food and history tour, which was very good. Didn't do a ship excursion.

Riga, Latvia

4 out of 5

Visby, Sweden

5 out of 5
A surprising gem, as we hit it on Monday of Medieval Week. We also hit the museum just right for a free guided tour focused on the Vikings.

Warnemunde (Berlin), Germany

5 out of 5
Recommend Friends of Dave tour. Hit three cities and avoided the long train ride to Berlin and back.

Fredericia, Denmark

4 out of 5
Not much to see, other than the city ramparts. But we did our own walking tour and had a nice lunch. We walked by the beach but didn't try swimming there.

Copenhagen, Denmark

5 out of 5
We booked a bike tour with Fairy Tale Tours. A good, but not excellent guide. Worth doing. Others in our group took a small boat tour of the harbor and canals with Hey Captain and also had a great time. Hey Captain runs smaller boats with smaller groups.

Disembarkation

5 out of 5
Smooth and easy. Cabs readily available.
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2 Comments

wgammon1    4 years ago

Glad you had a good cruise. Thanks for the great review.

CruiseQueenNH    5 years ago

I'll have to try the Pickleball, thanks for the tip!

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