Mediocre at best. Needs to up the game food wise and tech wise.

Serenade of the Seas Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 18

Overall rating:

2.9 out of 5
Serenade of the Seas

12 Night Southern Caribbean Holiday (Ft. Lauderdale Roundtrip)

Sail date: December 21, 2018

Ship: Serenade of the Seas

Cabin type: Oceanview

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

Nothing to brag about. this was a holiday cruise we expected to be WOW'ed nothing close. didn't feel like Christmas at all aside from caroling New Years count down was a bit better but still not what I expected. We have seen a bigger party on the Allure on a regular day. Have been on Royal before this ship does not compare to there other bigger newer ships. Hoping food is more accessible and less time restricted on other ships, in the future will stay away from small, old ships.

Embarkation

2 out of 5
Gold members had only 2 tellers while first timers had 5 took over an hour.

Ship experiences

Food and Dining

3 out of 5
food very limited to time restrictions no buffets not even Xmas or New Years Eve. Some nights we stayed up late and got hungry nothing was available to eat after 9:00 Customer service told us to eat more during dinner!

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5
room steward was excellent.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
very clean

Ship tip

Dont expect app to work internet is also very unrealiable. 1000s of pictures printed and wasted instead of seeing them on app they print them all! very wasteful!

Ports of call

Charlotte Amalie, St. Thomas

3 out of 5

Philipsburg, St. Maarten

2 out of 5
very annoying trying to sell stuff

St. John's, Antigua

4 out of 5

Oranjestad, Aruba

4 out of 5
Nice beach

Willemstad, Curacao

2 out of 5
took a boring tour needed up at an ok beach but dint compare to Aruba.

Kralendijk, Bonaire

2 out of 5
bahh beach very tiny very crowded suffocating.

Disembarkation

3 out of 5
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3 Comments

katj    5 years ago

Hard to imagine that Park Cafe and Cafe Lattitudes weren't available past 9:00. That would be a first.

ngtex712    5 years ago

Competitor hired a foreign entity to write a troll review. It's written so terribly. It's talking in circles. It happens in every industry. Outsourcing to write negative reviews

BRTNY    5 years ago

Alot of whining

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