11 Night Ultimate Scandinavia & Russia

Serenade of the Seas Cruise Review to Europe

FloridaGrannie

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 15

Overall rating:

5 out of 5

Verified Review

Ultimate Scandinavia & Russia

Sail date: June 14, 2017

Ship: Serenade of the Seas

Cabin type: Suite

Cabin number: 1602

Traveled as: Couple

Reviewed: 7 years ago

Review summary

The entire cruise was lovely. The only negative on the tour side was the tour guide in Riga Latvia. He was not informative and had a very difficult time expressing himself in English. We came away from there knowing almost nothing about the people or the countries history.

The other negative was the beds. We had a Jr. suite and both the king bed and the hide a bed were AWFUL! We have been on this ship twice before in ocean view with balcony and never had this problem. When u pay this much money for a cruise you expect restful sleep.

We are RC loyal and have never and don't plan to ever change cruise lines unless something isn't done about the beds. They are truly unacceptable!!

Ship experiences

Food and Dining

5 out of 5

Leslie and Jaik at table 215 were outstanding!

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Darron our cabin attendant was outstanding!

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

We loved the spaciousness og the Jr. Ste. We have always booked a balcony before. BUT the beds were very unsatisfactory. When you pay this amount of money for a cabin you expect to have restful sleep. Both the king and the couch bed use by our older sister were unacceptable. Had it not been for our wonderful cabin attendant Darron bringing extra padding we would have been much more miserable.