Loved the length of cruise

Serenade of the Seas Cruise Review to Caribbean - Southern


Contributor Level: Deck Hand
Experience: 7+ cruises
Reviews: 0
Helpful Votes: 7

Overall Rating:

3.0 out of 5
Verified Review
11 Night Southern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: March 28, 2016
Cabin Type: Balcony
Cabin Number: 8168
Traveled As: Couple
Reviewed: 1 year ago

I loved the 11 day itinerary but many things with RCCL have gone down hill I believe. We are 5 pts from Diamond and I have watched the overall quality of the vacation experience go down hill over the last few years. Quality of food is not near what it used to be. The special "perks" you used to get for being a Crown and Anchor member are almost non-existent. Internet package didn't work, couldn't get checked in for my flight yet Guest Services did nothing about it. Sorry.... no refund, no investigation as to why I couldn't log in. Just an "oh well....." Not up to par anymore. Not sure if I will remain "Loyal to Royal."

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5
5 out of 5
5 out of 5
5 out of 5
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