11 day cruise

Serenade of the Seas Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Verified Review
11 Night Southern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: November 02, 2015
Ship: Serenade of the Seas
Cabin Type: Balcony
Cabin Number: 9528
Traveled As: Couple
Reviewed: 2 years ago

We were disappointed in the condition of the ship.  DEFINITELY needs refurbishing.  Many pieces of furniture look pretty sad with frayed and very warn cushions. Rust noticeable in may areas of the ship.   Food was ok but found it ridiculous to have to pay extra for many things on the menu above what was already charged..

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Cushions on sofa very worn and frayed. rust on deck. bathroom sink drain very slow
3 out of 5
5 out of 5
Snorkeling on the Sea Cow was great as was the crew. Very caring and helpful to all.
1 out of 5
Description of tour lacked information as to how far one needed to go down steep steps to see water falls or get the "free" drink. Several of us were using canes or walkers and didn't try to make the trek down.
3 out of 5
5 out of 5
sailing, snorkeling, and beach swimming was great as was the crew on that boat.
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