FamHoneyMoon!

Serenade of the Seas Cruise Review to Europe - Mediterranean


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall Rating:

4.0 out of 5
Verified Review
12 Night Mediterranean & Greek Isles (Barcelona Roundtrip)
Sail Date: June 16, 2014
Ship: Serenade of the Seas
Cabin Type: Oceanview
Cabin Number: GTY
Traveled As: Family (older children)
Reviewed: 3 years ago

This was our family honeymoon - the trip we always dreamed of!  It celebrated a long awaited honeymoon, and we had the opportunity to do it as a family!  It was a dream come true for ALL of us!

The accomodations were wonderful - our cabin host, Diego, always way over the top for us!  Our room was always in excellent condition, with new towel "guests" to greet us each day.  We developed a great relationship with him, and became friends.  We plan to keep in touch even after the cruise was over.  He helped make this trip feel like "home away from home".  Dinners were excellent, and again we were gifted with the most outstanding servers we ever could have expected - Melbert and Erhan!!  They caught on to our sense of humor, and without losing their professionalism, brought our friendship to a wonderful, new level!  Every night, our family looked forward to dinner, now knowing what the "surprise" of the night would be.  We joked and teased with Melbert and Erhan each night, and they with us in return - each time, trying to surprise each other in a new and different way.  On the last night, we worked with two other tables, and all switched seats.  When they saw our plan, we had half the area laughing along with our joke!  It was wonderful!  Extra special thanks to Ms. Anna (guest relations - an exhausting job!), Mr. Anthony Fernandes (Dining Room Director - excellent job in Reflections!) and Ms. Nicole (Cruise Program Administrator - whose compassion was openly evident).  These people watched and listened to how they could improve each guest's visit, and did so in a manner that we still find incredible!!  Never once did they ever drop a smile, (well, except for Nicole, who diluted hers with tears), lost patience (yes, I think I saw Ms. Anna several times each day with a million questions - and she ALWAYS had the answer!!!), or hesitate to reach out to help us (Mr. Anthony's couldn't have been more eager to help people!), than anyone could have hoped for.

We cannot tell you how this was a dream, a wish, a gift that none of us could ever have imagined, that has left us with the most incredible feeling and memories that we will cherish for the rest of our lives.  Thank you, everyone, for a trip that exceeded ALL expectations - you have made so many dreams come true without even realizing it - just by being who you are!  Kudos!! 

Food and Dining

5 out of 5
Best staff ever!!

Onboard Activities

3 out of 5
Several ran consecutively, so we had to choose... Awww.....

Entertainment

5 out of 5
Great variety!

Service and Staff

5 out of 5
Again, Nicole, Anthony F., Melbert, Erhan, Diego, Anna - EXCELLENT job!!

Ship Quality

5 out of 5
Beautiful stateroom!

Cabin / Stateroom

5 out of 5
Love the towel "guests" and how clean the rooms smelled each day! Great job, Diego!!!!!

Ship Tip

Don't rush to be seated for dinner - there's always enough and they serve dinners relatively close to each other, so you wouldn't have to wait long!

5 out of 5
Gelato seeking trips!!
3 out of 5
Walk the waterfront, stroll, relax....
3 out of 5
Very rushed, missed much because of congestion, but glad we went.
3 out of 5
Could have enjoyed more time there, but appreciate what we saw.
5 out of 5
Beautiful place, lots of walking, but it was better than Stairmaster!!
5 out of 5
Our FAVORITE place of all - laid back, not pressured, Thinking of moving....
5 out of 5
It's GREECE!!! Choice #2 to move to!! 'Nough said!!!
3 out of 5
Not enough time, very rushed, wish we had more time.
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