Cruise 2011 South Carib
Serenade of the Seas Cruise Review to Caribbean - Southern
6 Night Southern Caribbean (San Juan Roundtrip)
Sail date: November 13, 2011
Ship: Serenade of the Seas
Cabin type: Balcony
Traveled as: Couple
Reviewed: 12 years ago
Review summary
Although the ship needed maintenance as the corrosion was very evident, the service and entertainment over shadowed the maintenance. The service by our waiter team in the Main dining room was absolute;y superb and is rated outstanding (well beyond excellent)! Very disappointed that the Golf simulators were inoperative and wasn't impressed by the attitude of the sports entertainment staff. The service at both omelet stations in the Windjammer could be improved upon. the appears to be inefficiencies that need to be reviewed. Additionally condiment trays (such as tartar sauce were often left empty in excess of ten minutes. One could be done eating or his food could be cold before the condiment trays were replenished,Ship experiences
Food and Dining
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Frederiksted, St. Croix, U.S.V.I.
Pros: Service and ambieance in main dining room
Cons: Poor service at omelete station in Windjammer dining facility
Recommends Serenade of the Seas? Yes!
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1 Comment
GingyB 6 years ago