6 Night Southern Caribbean (San Juan Roundtrip) Sail Date: November 13, 2011 Ship: Serenade of the Seas Cabin Type: Suite Traveled As: Couple Reviewed: 6 years ago
The boat was beautiful. Our suite was awesome. The service of the staff was phenomenal. The food selection and quality at the buffet was impressive. Most of the affiliated tours that we went on at port were good or great (with one exception). That is the good stuff. I was disappointed with how early they started shutting down services at the end of the cruise. I understand that they have to get ready for the next group, but that should not affect my cruise experience...leave at least one pool open! Leave the spa and fitness center open to regular hours! Also, the on board store should carry more personal grooming items. The selection of things like pony tail holders and other similar items was woefully pathetic.
Food and Dining
5 out of 5
If all you did was eat at the buffet, you would not be disappointed, the variety and quality of most of the items was really good. The main dining room was a little bit loud and crowded but the food there was very good (though less selection than the buffet) and there were specialty cafe's operating during hours when the main dining room and buffet were closed. There was also steakhouse and Italian specialty restaurants but they charged $30 per person to use them.
3 out of 5
There was always something going on on the ship, the only problems that I had was that some of the things that I wanted to do were always conflicting with other things that I wanted to do. Also, I think that the activities could have had better descriptions.
Service and Staff
5 out of 5
Everyone was very nice and accomodating, especially the concierge and our stateroom attendant. The only real off thing about it was that the level of kissing up was a little bit blatant and over the top in some cases (where the staff would refer to all of the passengers as beautiful people), clearly a nice sentiment, but just as clearly insincere.
5 out of 5
The ship was great, lots of amenities, lots of space, three pools (kids, general and adult) lots of whirlpools (3) a spa, fintness center, lots of restaurants, a cinema, a theatre, numerous bars, lots of public entertainment areas...really a neat place to hang out.
Cabin / Stateroom
5 out of 5
Our stateroom (a suite) was really good. We had a large balcony, a king sized bet, a large bathroom, a bar counter, a couch, a lcd wide screen tv (32inch or so) a dvd player and external speakers for the dvd system. It was really nice.
The beat near the port is nice. We did a bike tour that was pretty neat but a little challenging to those who don't bike muck. There are some small hills. Overall a great tour but you don't get to enjoy any one spot for very long. There was a small market set up near the peer. Some of the fare was good and some was just cheat foreign stuff that you can find at home.
This is the port where we had a dud exploration. It was an island tour to Soufriere where we were supposed to get to a waterfall for swimming. Well, this 5+ hour tour was mostly driving to the waterfall on twisting bumpy roads with a couple ten minute stops squeezed in for photo ops. The waterfall itself was not worth the drive there and there was really no swimming as claimed. By the end of the tour everyone was supremely glad to get off of the hot taxi we were in. This was a waste of our day. We didn't get to see anything else of St. Lucia.
We did the eco rain forest tour. It was excellent. Our tourguide, Ari, was well spoken and very knowledgeable. He was able to show different species of plants and animals and even knew the Latin names of many of them. After the tour we roamed through some of the markets and ate at a good but overpriced local restaurant near the town square. Afterwards we shopped for some souvenirs at a local craft market. I am not too sure of the authenticity of many of the crafts but pretty much all of the vendors are willing to haggle to make a sale. Don't pay what they are asking regardless of how insistent they are.
We didn't see much of this port as we went on the zip line exploration which was really fun. That ate up most of the day. We did manage to find our way to a beach for about an hour which was really cool, but again, not having enough time at port really limited us here.
Pros: Nice Boat, Mostly cool tours, lots of stuff to do, good food, lots of dining options.
Cons: Not enough time in port, some of the tour information misleading, at end of cruice services close down too early (pools, spa, bars etc)
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