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terrible service

Ruby Princess Cruise Review

Cruises: 7+ cruises
Review: 1
Helpful Votes: 6

Overall rating:

3.5 out of 5
Ruby Princess

10 Night Panama Canal With Costa Rica & Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 30, 2023

Ship: Ruby Princess

Cabin type: Inside

Cabin number: C712

Traveled as: Large Group

Reviewed: 10 months ago

Review summary

fun cruise. really enjoyed most of it except for waiters.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

1 out of 5
Worst service on a cruise. Waiters never attended us and would always get mad for everything. TERRIBLE!!!

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

dont tip because waiters are rude.

Thumbs up

Ports of call

Ocho Rios, Jamaica

5 out of 5

Cristobal, Panama

5 out of 5

George Town, Grand Cayman

2 out of 5

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Puerto Limon, Costa Rica

3 out of 5

Cartagena, Colombia

5 out of 5

Panama Canal (Cruise Into Canal)

5 out of 5

Disembarkation

4 out of 5
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6 Comments

Gwbigdog     10 months ago

Thanks for sharing
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Niavlys     10 months ago

Rude waiters...what did you do to get them to be rude? That is very odd...
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javawoody     10 months ago

It’s a strange comment, in 20 cruises I have never encountered rude staff
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Ruby13     10 months ago

Thank you for sharing your review
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vickirains     10 months ago

Was the poor service in a specific dining room or just in general? We’re cruising on the Ruby Princess February 28-March 9.
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cruising2004     10 months ago

Glad you had a wonderful time, except for the wait staff. Thank you for your review.
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