Great crew but Ruby shows her age

Item: Ruby Princess
Rating: 3.3
Author: jeanabean

Ruby Princess Cruise Review to Alaska

jeanabean

Contributor Level: Second Mate

233 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 10

Helpful Votes: 179

Overall rating:

3.3 out of 5

10 Night Alaska Inside Passage With Glacier Bay (San Francisco Roundtrip)

Sail date: August 08, 2022

Ship: Ruby Princess

Traveled as: Couple

Reviewed: 2 years ago

Review summary

The food isn't necessarily a deal breaker for me but I do hope they are able to improve the quality. Powdered eggs in the dining room is simply unacceptable and I don't feel like anyone should have to request real eggs. At least I didn't gain any weight.

Embarkation

2 out of 5

chaotic, slow

Ship experiences

Food and Dining

1 out of 5

Overall, the food was pretty bad. I was on the Ruby in February of 2020 and it was pretty decent so I'm not sure what has happened. They actually serve powdered eggs in the dining room unless the guest specifically requests "natural eggs". Princess used to have awesome chocolate deserts but not anymore. Cakes were dry and tasted old. Several wines that we normally enjoy tasted old. One was actually tasted like vinegar. We asked the waiter about it and she admitted that they don't have a lot of wine drinkers so many of the bottles are old.

Onboard Activities

3 out of 5

Didn't find much but we did enjoy some of the speakers.

Entertainment

3 out of 5

average

Children's Programs

no kids

Service and Staff

4 out of 5

Everyone that we encountered was very good and seemed genuinely concerned about the guest experience. Bar service was good as was the wait staff in the dining room.

Ship Quality

4 out of 5

Ship was clean and seems in good repair for the most part. That said, they were never able to get the AC working in our stateroom so we finally requested that they remove the comforter and just provide a light weight blanket.

Cabin / Stateroom

3 out of 5

Clean but AC didn't work.

Ship tip

The bartender in Crooners is great!

Thumbs up

Ports of call

San Francisco, California

5 out of 5

Juneau, Alaska

4 out of 5

Skagway, Alaska

4 out of 5

Cruise Glacier Bay

5 out of 5

Ketchikan, Alaska

4 out of 5

Prince Rupert, British Columbia

3 out of 5

Disembarkation

2 out of 5

It was pretty bad but that's not really the crews fault. We were late getting into port due to a medical emergency. so all flights departing before 2PM had to be rebooked. We had a transfer and were told our luggage would be loaded onto the bus prior to our transfer but they did not do that so we had to go into the terminal and find our luggage.

7 Comments

cjsandrla 2 years ago

Thank you for your review. Getting ready to get on the Ruby in November and I hope I have a great experience.

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sherstout 2 years ago

Really should not book flights before 2 pm just for the reason that stuff happens. I generally don’t eat scrambled eggs unless I make them. I hadn’t heard that the chocolate desserts were no longer available. I hope that changes soon. Sorry you had such bad experiences.

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Gwbigdog 2 years ago

Oops sorry 😞

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javawoody 2 years ago

Thanks for sharing

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WhippetMum 2 years ago

Powdered eggs are just not on in my opinion. Appreciate your feedback

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CruzeFan 2 years ago

Thanks for the review. With the price of eggs the highest they have been in years, I expect to see them with limited availability on cruises for a while. Similar to the every-other-day bacon on the Carnival buffets.

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AuntPinkie 2 years ago

Sorry this cruise didn’t meet your expectations.

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