Fabulous trip but badly let down

Ruby Princess Cruise Review to South Pacific

Cruises: 4-6 cruises
Reviews: 3
Helpful Votes: 15

Overall rating:

4.3 out of 5
Ruby Princess

13 Night New Zealand (Sydney Roundtrip)

Sail date: March 08, 2020

Ship: Ruby Princess

Cabin type: Balcony

Cabin number: R222

Traveled as: Couple

Reviewed: 1 year ago

Review summary

A fabulous cruise but on hindsight would never have stepped on board if we'd known the outcome. Shame on Princess for keeping us in the dark.


3 out of 5
Eventually boarded 8hrs late!!

Ship experiences

Food and Dining

5 out of 5
Food was very good, plentiful and many choices

Onboard Activities

1 out of 5
Didn't do activities due to health issues


Like time on our own!

Children's Programs

No children with us

Service and Staff

5 out of 5
Very friendly staff, very helpful and obliging

Ship Quality

3 out of 5
Cleanliness was first class but I found lack of inside seating in public areas

Cabin / Stateroom

5 out of 5
Fabulous, clean, bright balcony stateroom

Ship tip

Check there is no corinavirus on board as we were not told of positive cases until we were home. That meant we travelled 15000 miles, 25hrs flying time unaware that we could be infected. Shame on Princess and NSW Health Authorities for spoiling an otherwise fab cruise.

Ports of call

Sydney, Australia

5 out of 5
Fabulous picturesque port

Cruise Fjordland National Park

5 out of 5
Wonderful scenic cruising

Port Chalmers (Dunedin), New Zealand

5 out of 5
Great port of call. Climbed the world's steepest Street!

Akaroa, New Zealand Did not visit port

Too many people queueing up for shuttles so had a quiet day on board d

Wellington, New Zealand

5 out of 5
Loved the cable cars!

Napier, New Zealand

5 out of 5
My favourite port... love the art deco feel. Lots of vintage cars and colonial buildings. And the beach is beautiful, water's so turquoise

Tauranga, New Zealand Did not visit port

Ship turned around due to Covid 19 regulations

Auckland, New Zealand Did not visit port

Ship did not visit due to Covid 19 regulations

Bay Of Islands, New Zealand Did not visit port

Again, ship did not visit due to Covid 19 regulations


1 out of 5
Awful. Felt like we were being thrown off at 9am for a 5pm flight. Turned out there had been positive cases of corinavirus on board but we were all unaware during the entire cruise. We spent all day in crowded Sydney Airport before check-in even opened! After that we spent 25hrs flying to Scotland, connecting in Dubai, not knowing that we could be infecting other passengers. Didn't get home until 21st March to start 'self isolation'. A bit late Princess, don't you think!
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