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Disappointed

Ruby Princess Cruise Review to South Pacific

Cruises: 7+ cruises
Review: 1
Helpful Votes: 47

Overall rating:

3.6 out of 5
Ruby Princess

12 Night New Zealand (Sydney Roundtrip)

Sail date: January 27, 2020

Ship: Ruby Princess

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Overall good cruise, but the quality of the food was so bad that I would not cruise on Ruby again.

Embarkation

5 out of 5
Very smooth and efficient

Ship experiences

Food and Dining

2 out of 5
Drinks were measured and small, in particular the wine (4 ounces max). The food at the buffets was simply terrible. There were no stations where food is made fresh for you. The main dining room was hit and miss. The quality of the food was not very good. We look forward to dressing up and enjoying a nice meal in the dining room and we’re regularly left disappointed. The service at the bars though was excellent.

Horizon Court

1 out of 5

The worse buffet I have ever seen on any ship. There is nothing made fresh to order. The quality and variety of the food is simply terrible. Every time we went, it was awful.

Onboard Activities

3 out of 5
Loved the adult pool in the back. Nice and relaxing. Seemed to lack any “themed parties” like 80s night or disco night.

Entertainment

5 out of 5
Lots of choices. Loved Emerald Tide - an Irish band. They were excellent. Didn’t do any shows, but people loved them

Children's Programs

Didn’t have any children with us.

Service and Staff

4 out of 5
Excellent service in particular at the bars. At bit hit and miss in the dining room but overall pretty good.

Ship Quality

3 out of 5
Starting to look its age. Needs some sprucing up.

Cabin / Stateroom

4 out of 5
No issues. Loved the extra big balcony found on caribe floor

Ship tip

If you have a drink package, monitor what is being counted on your account. We regularly saw drinks charged to our total that we did not order.

Thumbs up

Ports of call

Sydney, Australia

4 out of 5
Ship docks right at Circular Quai! Awesome location.
Thumbs Up

Bay Of Islands, New Zealand

2 out of 5
Beautiful and quaint. Loved the people.
Thumbs Up

Tauranga, New Zealand

5 out of 5
Amazing beach, walking distance from the ship. Not to be missed.
Thumbs Up

Napier, New Zealand

4 out of 5
Great little town. We did a wine tour and lived it.
Thumbs Up

Wellington, New Zealand

3 out of 5
Just another city.
Thumbs Up

Akaroa, New Zealand Did not visit port

Seas were too rough, so the tender was cancelled and it was another sea day.
Thumbs Up

Port Chalmers (Dunedin), New Zealand

4 out of 5
Nice town. Loved Dunedin. Lots of history.
Thumbs Up

Cruise Fjordland National Park Did not visit port

We were very disappointed but the Sound had flooded and was full of debris so we could not go to Fjordland. Another sea day
Thumbs Up

Disembarkation

5 out of 5
Very smooth
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5 Comments

javawoody    3 years ago

Thanks for the review
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cruisereckoning    4 years ago

Surprised about the food, we have cruised on the Ruby and the food was really good.
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dirtclaud    4 years ago

So if you saw drinks you didn't order on your account, what did you do about it and what were the results?
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Cruiserike0322    4 years ago

Glad you enjoyed it overall, sorry about the food
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bobduck1993    4 years ago

Happy that you had a good cruise !
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