Stormy Sea's

Item: Ruby Princess
Rating: 2.1
Author: frank63264378

Ruby Princess Cruise Review to Alaska - Inside Passage

frank63264378

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 36

Overall rating:

2.1 out of 5

Verified Review

7 Night Alaska Inside Passage With Glacier Bay (Seattle Roundtrip)

Sail date: May 19, 2018

Ship: Ruby Princess

Cabin type: Balcony

Cabin number: C219

Traveled as: Large Group

Reviewed: 6 years ago

Review summary

Disembarkation was the best part of the whole cruise. A series of problems put a dark cloud on the cruise.

Embarkation

1 out of 5

There were four cabins traveling in our party. All balcony rooms. All cabins were to be side by side. This was a family reunion and we were guaranteed all cabins would be together. When we arrived to our cabins, all four cabins had our names on the mail slots at the entrance to the cabins. One cabin in our party had not checked in yet. We noticed a Princess Cruise Line employee peeling our names off from one of the cabin mail slots. We asked why they were doing that. They said that the person in our party who had not arrived yet requested an upgrade. This was not true and the room they were moved to was certainly not an upgrade. We tried to get our cabin back, but it was too late as someone else was checking into it. Princess Cruise Lines lied to our face.

Ship experiences

Food and Dining

1 out of 5

Food was gross. Drinks were weak.

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Most crew members walking around the ship did not know which way was up. We were pointed in the wrong direction about 90% of the time.

Ship Quality

1 out of 5

I cleaned the shower myself upon arrival. There was soap residue and dirt on the shower walls.

Cabin / Stateroom

1 out of 5

Ship tip

Don't

Thumbs up

Ports of call

Seattle, Washington

3 out of 5

Juneau, Alaska

5 out of 5

Skagway, Alaska

5 out of 5

Ketchikan, Alaska

3 out of 5

Port was great. Stay in this port was too short.

Thumbs Up 3

Victoria, British Columbia

3 out of 5

Port was great. Stay in this port was too short.

Thumbs Up 2

Disembarkation

4 out of 5

6 Comments

Gwbigdog 2 years ago

oops

Thumbs Up 0

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MickeysCruzin 6 years ago

We were on her in May...agreed the food on the buffet was the worst ever.

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BigMerk57 6 years ago

The ship is docked from 7pm til midnight at Victoria. Our re-board time was 11.30pm. The main retail area and tourist parts are about 20 minutes walk away - there are transport options. It looks a great city. Please read lots of other reviews to get a more balanced view of - in my opinion- a great ship and a great cruise

Thumbs Up 0

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alisalansdale 6 years ago

Eek! A little nervous now for our same cruise in August! How was Victoria? Do you really get there at 7pm at night and leave by 11pm?

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BigMerk57 6 years ago

So sad - definitely not representative of our great experience.

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jandsdennis 6 years ago

I’m sorry to hear that ☹️

Thumbs Up 0

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