Stormy Sea's

Item: Ruby Princess
Rating: 2.1
Author: frank63264378

Ruby Princess Cruise Review to Alaska - Inside Passage

frank63264378

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 30

Overall rating:

2.1 out of 5

Verified Review

7 Night Alaska Inside Passage With Glacier Bay (Seattle Roundtrip)

Sail date: May 19, 2018

Ship: Ruby Princess

Cabin type: Balcony

Cabin number: C219

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

Disembarkation was the best part of the whole cruise. A series of problems put a dark cloud on the cruise.

Embarkation

1 out of 5

There were four cabins traveling in our party. All balcony rooms. All cabins were to be side by side. This was a family reunion and we were guaranteed all cabins would be together. When we arrived to our cabins, all four cabins had our names on the mail slots at the entrance to the cabins. One cabin in our party had not checked in yet. We noticed a Princess Cruise Line employee peeling our names off from one of the cabin mail slots. We asked why they were doing that. They said that the person in our party who had not arrived yet requested an upgrade. This was not true and the room they were moved to was certainly not an upgrade. We tried to get our cabin back, but it was too late as someone else was checking into it. Princess Cruise Lines lied to our face.