mexican riviera

Item: Ruby Princess
Rating: 4.4
Author: jim5591

Ruby Princess Cruise Review to Mexico

jim5591

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 70

Overall rating:

4.4 out of 5

Verified Review

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: October 28, 2017

Ship: Ruby Princess

Cabin type: Oceanview

Cabin number: E307

Traveled as: Couple

Reviewed: 7 years ago

Review summary

we had a really bad experience in the fitness center on Friday. many complaints from other passengers about the music coming from our spin class. the whole scene became very uncomfortable as our instructor was getting into it with an employee from the spa. and passengers were attacking my wife and I like we had control over the music. we requested a refund and were denied. for a lousy $12 class. we will most likely not cruise princess again.

Embarkation

3 out of 5

somewhat disorganized at the sidewalk area. not well signed and/or clear what to do with luggage and where to go. queuing lines would have made it easier. pretty chaotic, when we arrived.

Ship experiences

Food and Dining

5 out of 5

we ate primarily in the Divinci dining room. we are not buffet people. the experience and the food was consistently better than we had anticipated, based on previous cruise experience from ten years ago.

Onboard Activities

4 out of 5

all shows in the main theatre, movies, fitness center, pools

Entertainment

5 out of 5

far exceeded our expectations, based on previous cruise experience.

Service and Staff

5 out of 5

all very professional and curteous

Ship Quality

4 out of 5

well maintained

Cabin / Stateroom

4 out of 5

very comfortable bed. more than adequate storage. shower is quite tight.

Ship tip

take an afternoon nap.

Thumbs up

Ports of call

Puerto Vallarta, Mexico

3 out of 5

the tour we bought was a bust. not good at all.

Thumbs Up 0

Mazatlan, Mexico

5 out of 5

beautiful city, great tour

Thumbs Up 0

Disembarkation

4 out of 5

very easy and well organized.

6 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

Thumbs Up 0

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Dadm 7 years ago

Did you take your request for a refund to a higher level? Management might not know anything about these problems unless they are brought to their attention. Certainly not fair for the two of you to be included in their fight.

Thumbs Up 1

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JCSJCML 7 years ago

I’m guessing the passengers were blaming him and wife for the loud music even though they had no control over it. Sorry this happened to you. The instructor should have been courteous and turned the music down. It’s been my observation in ship gyms that the people in charge aren’t the nicest people working in the ship. Hope you’ll try again. There’s always going to be a handful of douche bag staff and passengers on a lot of cruise ships.

Thumbs Up 1

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alleycat51699 7 years ago

People who complain about music on a cruise should just stay home

Thumbs Up 4

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theresaanddan 7 years ago

Please don't let 1 bad experience in the fitness center deter you from sailing with Princess again...they have so much to offer other than that...

Thumbs Up 2

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Shay1920 7 years ago

Why were people attacking you if you weren't running the class?

Thumbs Up 1

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Other reviews of this sailing

Nice but somewhat sedate

Very Relaxing Mexican Riviera

Great time