Somewhat disappointed

Ruby Princess Cruise Review to Alaska - Inside Passage

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall rating:

4 out of 5
Ruby Princess

7 Night Alaska Inside Passage With Glacier Bay (Seattle Roundtrip)

Sail date: June 10, 2017

Ship: Ruby Princess

Cabin type: Balcony

Cabin number: 607

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Food service in both dinning rooms was considerably slow. Food was just ok in dinning rooms. Our steward was not the friendliest and sometimes had an attitude when we asked him for something. I'm giving it 4 stars because what made up for the poor service was the excellent service at Vines the wine bar. We did 2 wine tastings there and really enjoyed it . Marc Anthony and Oliver were always friendly, had a smile on their faces and fun to talk to. On a better note Alaska is beautiful . Go on the cruise for the scenery not the food or service

Ship experiences

Food and Dining

1 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabin was fine . Our steward was not the friendliest.

Ship tip

Visit Vines the wine bar

Ports of call

Seattle, Washington

3 out of 5

Juneau, Alaska

3 out of 5

Skagway, Alaska

3 out of 5

Ketchikan, Alaska

3 out of 5

Victoria, British Columbia

3 out of 5
Was this review helpful? 5

2 Comments

TeamDavonavo    7 years ago

We have always had excellent service except for a "cold" to rude server in a bar. We didnt report her, but probably should have..How else is management to know there is a problem? I understand that the wait staff sometimes encounters rude, abrupt passengers who will never be pleased, but we are easing going and try to be nice. We've decided that if we see an employee being unnecessarily rude to others, we will mention it to the desk. I hate to be a "tattletale, but otherwise, they will pollute the cruise experience for many. (BTW, I don't mean minor abruptness, but overt rudeness)

GIL155    7 years ago

Alaska IS beautiful. Hope to be there again next Summer. I have to asdume I will have a different steward. Thanks for posting.

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