Toilet nightmare and promises

Ruby Princess Cruise Review to Mexico

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall rating:

3 out of 5
Verified Review
Ruby Princess

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: December 03, 2016

Ship: Ruby Princess

Cabin type: Balcony

Cabin number: B302

Traveled as: Couple

Reviewed: 7 years ago

Review summary

We would of had a 5 star vacation if we wouldn't of had to deal with toilet plugged issues we wee in room 302 on the Baja floor our friends were on same floor in room 258 and they had the same issues we never even put toilet paper in toilets and we had yo call them 3 times to unplug the toilets and so did our friends.We did not care for Mazatlan it was very shady we speak Spanish and the golf cart taxi left us in front of a store that they get commission my husband is handicapped and we had to pay for another Taxi Our Agent Ed Sai promised us 50 dollars to spend on ship and he denied this we had it on speaker phone and 4. People heard him We would rather stay longer in Cabo San Lucas

Ship experiences

Food and Dining

3 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5

Cabin / Stateroom

1 out of 5
Toilet issues and they just come in make bed I had to request to have my sheets changed on Thursday and the bathrooms smelled of urine from not being cleaned with a solution

Ship tip

You can order coffee to you room in morning

Ports of call

San Pedro (Los Angeles), California

1 out of 5

Puerto Vallarta, Mexico

3 out of 5

Mazatlan, Mexico

1 out of 5

Cabo San Lucas, Mexico

3 out of 5
Was this review helpful? 7

1 Comment

Gwbigdog    2 years ago

Thanks for sharing your cruise.

Other reviews of this sailing