My Cruise Review

Royal Princess Cruise Review to Europe - Western Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 17

Overall rating:

4.7 out of 5
Verified Review
Royal Princess

12 Night British Isles With Liverpool (Southampton Roundtrip)

Sail date: August 05, 2018

Ship: Royal Princess

Cabin type: Balcony

Cabin number: C727

Traveled as: Couple

Reviewed: 6 years ago

Review summary

We enjoyed our time on the beautiful Royal Princess. However, we were not pleased with our cabin steward. Each day of our cruise we had to remind him that we needed the ice bucket filled. He was not consistent when servicing our cabin. We had to write notes to tell him we needed a new box of tissues, more toilet tissue, clean glasses and adding body wash to the dispenser in the shower. This is something he should be taking care of on a daily basis since he services the cabin twice a day. We have been cruising for many years and have never had this problem before. We were very surprised that the use of hand sanitizer or washing hands before going into the Horizon Court was not encouraged everyday of the cruise. We were told that after 48 hours guests should know this should be done. That was not an appropriate answer when you are trying to keep guests healthy.

Embarkation

4 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Southampton (London), England

5 out of 5

St. Peter Port, Guernsey, Channel Islands

5 out of 5

Cobh (Cork), Ireland

5 out of 5

Dublin, Ireland

5 out of 5

Liverpool, England

5 out of 5

Belfast, Northern Ireland

5 out of 5

Greenock (Glasgow), Scotland

5 out of 5

Invergordon (Inverness & Loch Ness), Scotland

5 out of 5

South Queensferry (Edinburgh), Scotland

5 out of 5

Le Havre (Paris), France

Disembarkation

5 out of 5
Was this review helpful? 17

6 Comments

neekay    6 years ago

We always bring a small bag of goodies from where we are from for the room Steward. Always had excellent service, extra chocolates on my pillow.

mrwonderful    6 years ago

This hand washing thing does seem strange,back when they were only using hand sanitizer they always seemed to have an attendant. There should at least be someone to direct all to wash their hands!

craziecruisers    6 years ago

Ret.Ray yes there are two sinks at each entrance to the buffet as well as the restrooms for each gender so no shortage of options to wash hands but there was nobody there saying you should wash hands.

RetiredRay    6 years ago

Have had one or two bad stewards before, but not THAT bad! Does the Royal have a hand washing station just forward of the serving lines? That is SO much better that the hand sanitizer which does not kill noro-virus.

Shh813    6 years ago

That's hard to believe. He must know he won't get a good review.

chuck040    6 years ago

Wow! first time I heard bad report on a cabin steward. Usually they are best service on the ship

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