Rotterdam Reviews

4.1 out of 5

195 reviews

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4 out of 5

Wonderful with Holland America in the Caribbean by goldnkey

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/ Sail Date: / Traveled As: Couple

Had a very relaxing cruise - we were well attended to by the staff, and the accommodations and food were excellent.  Some, not all, of the entertainment was disappointing - but the day to day living was excellent.  Would definitely recommend this cruise line to others!!

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4 out of 5

Holiday Cruise by barry37271620

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/ Sail Date: / Traveled As: Singles/Friends

My favorite part of the ship was the Lido deck. Good food and nice place to lounge. For the most part the crew was very attentive to everyone's need, although it seem to deteriorate a little at the end of the cruise.  

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4 out of 5

Rotterdam Ramblings by kscornhusker

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/ Sail Date: / Traveled As: Couple

Probably the favorite part of our cruise was the fellowship with the other passengers.  The ports that were visited were very nice and the activities available at these ports were excellent.

The food on the Rotterdam was very good, with ample opportunities to sample food from several cultures. 

The evening programs were spectacular and were very diverse in nature and presentation.

Overall the cruise was great.

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4 out of 5

Relaxing and enjoyable cruise by sweetcruiser

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/ Sail Date: / Traveled As: Singles/Friends

This cruise is not for young people, but for seniors its great. Very quiet and relaxing. Service was impeccable. The staff and workers were the friendliest and most helpful of any cruise I have taken. Food was very good. The Dive (gourmet burgers and hotdogs) is great, as is the made to order pizza. Rooms were nice. Ports were OK. Half Moon Cay has the most beautiful water, and pristine beach I have ever seen in the Caribbean.Only a few complaints.

1. No phones in rooms. You had to click through 40 channels to get to one with the time (old remotes) and TV.

2. The basketball court is over the Lido Buffet. So when someone is playing, the noise is terrible. The ceiling shakes with the banging of the ball.

3. There weren't enough fun things to do. A few but only 3 or 4 times in 10 days. 

4. Not enough good music (stuffy opera, classical). However the BB King Blues Band is fantastic!!! 

Met the friendliest and most wonderful people, and that made the cruise great.

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5 out of 5

Fantastic Cruise! by bbr1440

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/ Sail Date: / Traveled As: Singles/Friends

Highly recommend this Rotterdam cruise.  Better than I ever expected.

Delicious food, attentive service, welcoming crew all first class.  The

friendliness of the crew really surprised me....pleasantly!!!  Looking forward

to another Holland America cruise...hopefully to the Panama Canal.

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4 out of 5

Once in a lifetime cruise itinerary! by joem124

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/ Sail Date: / Traveled As: Couple

The itinerary was spaced perfectly and bunched in fours with sea days in between.  Ports of call ideal even for the novice.  The ship is showing her age but we had no difficulties.  Rotterdam continues to have excellent service.  Food is being modified to less and limited variety.

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2 out of 5

cruise left a lot to be desired by mcmulling

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/ Sail Date: / Traveled As: Couple

Met some great people but there were real problems with this ship - it ought to be mothballed!  They couldn't get the AC working - never had that problem on eight other cruise lines.  Was told by fellow passenger at the end that it was the thermostat but they kept working on the unit in the ceiling.  Many times we had no cold water.  Turn on the sink faucet to cold and hot water came out; turn to  hot and scalding water came out.  I could change fiver times a day.  wait an hour, cold water again; another hour no cold.  Impossible to take a shower some mornings because of scalding water; three days before the end I demanded a place to shower; they provided a key to another room to use for showers only.  Many water leaks on the ships and blowers in every  hallway to blow the carpets dry.  My wife and many others developed bronchitis which she still has.  Got an expensive bill from their medical facility.  I hear Holland America ships are great but no this one.  Service was really good but the food was mediocre at best.

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3 out of 5

CRUISING ALONG... by rhulgan

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/ Sail Date: / Traveled As: Couple

It was a nice cruise with some improvement to be done on the ship dancers, activities onboard and menu variety.  We loved ports of Ponta Delgada( Azores), Livorno, Malta, and Madeira, Portugal.  We enjoyed the Olympia and the Mercouri Vineyard tour.  Great fun, museum and tour of estate.  We did miss not visiting the ports in France.   We believe it was a good value, if they keep the quality up!  

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2 out of 5

Tendering was awful; 2 hours from the time we entered the line until we landed on the pier by dbeal531

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/ Sail Date: / Traveled As: Couple

Room stewards were great, very clean rooms everyday.  Good food, not great, but good. Tours were great, although the Halifax all day bus tour should have reduced the number of participants (two groups instead of one large group) and provide the tour guide and participants with headsets. 

 

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5 out of 5

Loved It! by barbsurz

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/ Sail Date: / Traveled As: Couple

My husband and I really enjoyed the cruise!  The ports of call were awesome with beautiful colors in Canada and New England.  The Rotterdam was very nice...crew outstanding.  Was a little disappointed with the entertainment and food but that wouldn't stop us from cruising with Holland American again...enjoyed the smaller ship of 1500.

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5 out of 5

A Perfect Cruise for Adults and Retirees. by microbt

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/ Sail Date: / Traveled As: Singles/Friends

This cruise was great.  The food was excellent, the entertainment was just great and the tone and pace of life on the ship was very comfortable.  All staff treated use with respect and were eager to help.  Our waiter and assistant were wonderful and dining in both the main dining room and the Lido was very pleasurable.  An extra benefit is that it was not too loud nor was the air conditioning too cold.  On shore or off, we had a wonderful time.

 

The ports of call were excellent.  We enjoyed our time in each city.

 

Note:  We appreciated how the captain and cruise director kept us informed as our itinerary changed due to poor weather.  We appreciate their decision to keep us safe and comfortable.

 

 

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5 out of 5

epasolo by epasolo

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/ Sail Date: / Traveled As: Couple

Perfect cruise for seniors, middle age, possibly grown ups, but not necessarily for teenagers, juniors and kids. Impeccable service by ship's crew and staff. Great food selection and quality. Efficient, functional, beautiful ship's interior design, layout, color, and appurtenances. Dull, unappealing, very poor exterior paint (black?) selection. Truthfully, it looks more like a cargo ship than a cruise ship. If you're receptive, value your guest's feedback and serious about improving the ship's exterior appearance, please... please... I beg you to change the color black to something other than black. 

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5 out of 5

October cruise by Cruiser34631107

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/ Sail Date: / Traveled As: Couple

In spite of bad weather, we had fun. The ship captain kept us informed of any changes due to weather. I think we will get on a cruise earlier in the season next time.

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5 out of 5

NE/Canada Cruise in the Fall by charsims

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/ Sail Date: / Traveled As: Couple

The Rotterdam is a nice size ship, not too big or smalll, and able to dock at the pier at most ports.  Had to use a tender at Bar Harbor, ME.  With the smaller size ship, I didn't feel that the ports were overwhelmed with tourists when we arrived.  On this cruise the ports were close to the town and for those who had not been to these town, I feel that the excursions were not as necessary as some.  We did take an excursion to Peggy's Cove, which was beautiful, but on the day we went there were so many tour buses that it overwhelmed the area (and the one bathroom available).  This was our first non-Caribbean cruise and we thoroughly enjoyed it.    

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4 out of 5

Good getaway by halk

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/ Sail Date: / Traveled As: Couple

We booked this cruise in hopes of seeing the fall colors in Canada and New England but the warm weather had delayed this.  Otherwise, the cruise had no issues.  It's an older ship (1997) but well maintained and all the systems were working well.  One thing to be aware of, bring a plug strip if you intend to plug things in - there is only 1 115v outlet in the cabin and the TV was plugged into it.

 

We enjoyed the food in the Italian restaurant and the steak/seafood restaurant (Pinnacle Grill).  Reservations in advance are a must for both of them.  The ship was full but we didn't feel crowded even on the Lido buffet lines. Food was decent but not outstanding (optional restaurants were excellent). Decent variety on menu and decent selection in Lido buffets.   Nice pastry and dessert items as well. 

 

Staff was plenty friendly and competent.  Shows were OK nothing spectacular but we had a wonderful concert violin and pianist who would outstanding.

 

This was our first HAL cruise and we will go on them again.

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5 out of 5

Wonderful cruise, lovely ship, friendly and helpful staff by esanchez38

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/ Sail Date: / Traveled As: Singles/Friends

Favorite memory:  Sitting in the bar near La Fontaine dining room with our friends, having a cocktail and listening to the delightful piano/violin duet playing classical music before our 8 p.m. dinner. It was so elegant and relaxing--the pre-dinner ritual and the meal itself.  Almost everything about the cruise was top-notch.  Even the weather cooperated.  Our favorite ports were Bar Harbor and Charlottetown--and of course, Quebec City, where we disembarked (a day early).

 

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4 out of 5

Cruise in the Maritme Provinces by charlesmcandrew

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/ Sail Date: / Traveled As: Couple

The cruise was very nice. The ports were great. The food was just ok. The quality of the meat was not good! We had a window room with a dirty window that did not open.We learned from this cruise that in the future, we will definitely book a verandah (balcony)  room. We like opening the balcony sliding glass door to let in fresh air and the extra space.  The shows were fabulous! The ship had no game room with pin ball machines and video machines!

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3 out of 5

Have had better with HAL by Dawgcruiser56

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/ Sail Date: / Traveled As: Couple

Our cabin had no working fan to blow the air conditioning in our cabin for the entire length of our 7 day cruise.  We notified the front desk for the first 3 days of the cruise and they made attempts to get it working.  We found out that another couple traveling with us in the cabin right next to us was having the same problem as well as several other cabins on our section of the main deck.  On the 4th day we requested a fan be brought to our cabin to at least move the air around in the cabin.  We did this as a result of the couple traveling with us next door to us had made the same request and received a fan right away.  We made the request at 3pm on the 4th day and were told it would be in the cabin by time we got back from dinner.  When we came back to the cabin around 9:30pm, there was no fan.  We called the front desk around 11pm to find out why we had not gotten the fan and they told us they would have it to us in 15 minutes and we did end getting a fan to our cabin shortly after the call.  My wife was miserable with no a/c in the room and the fan did help some to at least move air in the cabin.

Some of the entertainment was great and some so-so - Tian Jiang played a truly amazing piano concert and Evan Bosworth did a great job singing a wide variety of music.

Could not find any food places open after 8:30pm at night - even the buffet line was closed by this time.

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3 out of 5

great cruise for seniors by larry46hall

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/ Sail Date: / Traveled As: Couple

Quebec city was the absolute highlight of this cruise.  It is an amazing city and needed more time there. There were very few children on this cruise and not enough to keep them busy as it is a smaller ship.  Mostly seniors on this cruise  The food O.K., not many places for food, but is adequate.  Smaller portions, but you can always get another portion. Crew was friendly, entertainment  lacking, but again this is a small ship. Casino was the smallest and tightest I have been in.  Beautiful Ship, very elegant, but old.

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5 out of 5

Holland cruise staff was outstanding by gagoss

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/ Sail Date: / Traveled As: Couple

No matter what ports you visit, service and details are what make or break the cruise experience.  I have travelled on multiple cruise lines and enjoyed most of them, but the Rotterdam was a cut above.  I especially enjoyed this Holland cruise because the cruise staff was service-oriented, very professional while being friendly, and thankfully kept announcements to a minimum.  You learn to appreciate these things after being on a ship with a staff that is unhappy and taking it out on the customers or being stuck on a ship with a talkative person in charge of the overhead microphone...you can't tune them out.  Thank you, Rotterdam, and Holland cruise lines for a perfectly enjoyable cruising experience. 

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