Not up to previous cruises on this ship

Riviera Cruise Review to Caribbean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 16

Overall rating:

3.5 out of 5
Verified Review
Riviera

20 Night Atolls To The Yucatan (Miami Roundtrip)

Sail date: February 10, 2023

Ship: Riviera

Cabin type: Suite

Cabin number: 10022

Traveled as: Couple

Reviewed: 1 year ago

Review summary

This is our second cruise on this ship and with Oceania. Based on what we experienced I would caution folks to lower expectations on food for a while. We hope they get their act together or they will be just like low-mid cruise lines.

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5
Food quality was very hit and miss. Even in the specialty restaurants. We choose Oceania for dining experience and it was disappointing.

Onboard Activities

3 out of 5
We didn't use many of facilities. Same as before. Just OK.

Entertainment

3 out of 5
Saw one musical with large % of staff performing. Very average so we did not go back.

Service and Staff

3 out of 5
Again very hit and miss. Our cabin butler and room attendant were fantastic. Wait staff in the restaurants was hit and miss. Some poor service. Several did not know the routines or process. Found out they were training staff for new Vista ship on this cruise. Did not appreciate being used for training purposes.

Ship Quality

5 out of 5
The refurbish was outstanding. Everything clean and fresh.

Cabin / Stateroom

5 out of 5
Size was great. (We won't go back to non suite). Very clean, comfortable and modern. Well stocked and restocked day;y with everything we needed.

Ship tip

Wait until there's proof the food quality has improved. Numerous guests had the same reaction as us.

Ports of call

Miami, Florida

3 out of 5
Embarcation point. Terrible traffic.

Basseterre, St. Kitts

4 out of 5
Did van excursion. Saw all we wanted to see. Very poor island.

Kingstown, St. Vincent

3 out of 5
Typical Caribbean port.

Roseau, Dominica

3 out of 5
Stayed on board.

Gustavia, St. Barthelemy

4 out of 5
Pretty to look at. Did not tender in. Too rough.

San Juan, Puerto Rico

5 out of 5
Walked around Old San Juan on our own. Very interesting. Glad we did it.

Puerto Plata, Dominican Republic Did not visit port

Cancelled due to weather

Disembarkation

2 out of 5
Had our own ground transportation and still had to wait almost to the end.
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