Very disappointed honeymoon experience

Regal Princess Cruise Review to Europe - Eastern Mediterranean

Mauihoneymooner

Contributor Level: Second Mate

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 100

Overall rating:

2 out of 5

13 Night Maiden Mediterranean & Greek Isles (Venice Roundtrip)

Sail date: May 20, 2014

Ship: Regal Princess

Cabin type: Balcony

Traveled as: Couple

Reviewed: 10 years ago

Review summary

For a new cruise ship we expected more facilities related to activities, not just the standard pool and putting green. We felt nickeled and dimed to death. We felt that the attention we received from the staff was because they wanted to sell us something. This is the first cruise ship that we have taken that we had to pay for steam and sauna after a work out. The fitness facility was not adequate to work out for free weights or fitness equipment if three people wanted to work weights and machines, it was crowded. The entertainment was lacking and inconsistent. In 13 nights we were only offer two quality show productions. The entertainment and activities offered in the first have of the cruise were not offered in the second half, with a diffenent reduction of entertainment and activites in the second half. An outside movie was canceled without notification or without relocating to another venue.

We had two poor experiences with customer service. We were told by the Cruise Director that if there was anything they can do to rectify a late departure from Santorini, please let them know. We had a situation and the MIS staff told us they would not help us. Furthermore, Guest Services told us to settle our account for the first half of the cruise, which we did, and they fail to inform us at the end of the cruise that the changed their mind and did not settle our account. We were therefor very confused and wasted our time and their resolving the situation.

The food was a great disappointment. We had the same menu almost every night in our assigned dining room, only a couple of changes to the menu. We expected much more variety in food service. We ended up eating in the buffet more often because there was a better selection.

My new bride and i are not experienced "cruise people", only 4 cruises, but because this was a new ship we were hoping for more.

Ship experiences

Food and Dining

1 out of 5

Not much variety, we had to return food because of incorrect temporature

Onboard Activities

1 out of 5

Lacking variety and valuable production, very limited

Entertainment

1 out of 5

Service and Staff

1 out of 5

MIS personnel, bartending staff made different drinks for the same item ordered, they argued when told other bartenders made it different

Ship Quality

3 out of 5

Seemed like basic facilities that most ships have, nothing special for a new ship

Cabin / Stateroom

3 out of 5

Ports of call

Venice, Italy

3 out of 5

gondola rides are best and cheaper away from grand canal, make sure you store your bags or backpacks before getting in the long line to Saint Marks Catheral

Thumbs Up 1

Corfu, Greece

3 out of 5

use the taxi service at the port, the guys there are very helpful and much cheaper than ship excursions

Thumbs Up 2

Istanbul, Turkey

3 out of 5

Mykonos, Greece

5 out of 5

beautiful port go to the lil venice area, its an amazing place for an afternoon cocktail on the coast, walk away from coast, they have some great shops. the water taxi to and from the port is a great option to town

Thumbs Up 1

Piraeus (Athens), Greece

5 out of 5

Hop on and hop off tours were great! better than shore excursions. make sure you walk out of port from terminal 1 to catch the bus

Thumbs Up 1

Kusadasi (Ephesus), Turkey

5 out of 5

The trip to the Virgin Mary's house we very spiritual and moving for us

Thumbs Up 0

Santorini, Greece

5 out of 5

GET OFF THE SHIP FIRST!!!! The line going up the cable car to town can get very long especially if there is more than one ship in town. The volcanic hot springs were no even luke warm.

Thumbs Up 1

Katakolon (Olympia), Greece

5 out of 5

Use Katacolon Express to get to olympia, don't have to pay the expensive shore excursion to get there

Thumbs Up 1

Dubrovnik, Croatia

5 out of 5

Great place to walk!

Thumbs Up 0

1 Comment

WeCruiseToo 10 years ago

We have this ship booked for late this year in the Caribbean – hopefully we’ll find it more favorable. On the other hand, we’ll be visiting many of the same ports you did (aboard a different cruise line) this summer for our 20th anniversary and really appreciate your tips. Thanks for sharing!

Thumbs Up 0

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Other reviews of this sailing

OK but could be better