Very disappointed honeymoon experience

Regal Princess Cruise Review to Europe - Eastern Mediterranean

Experience: 4-6 cruises
Review: 1
Helpful Votes: 61

Overall Rating:

2 out of 5
13 Night Maiden Mediterranean & Greek Isles (Venice Roundtrip)
Sail Date: May 20, 2014
Ship: Regal Princess
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 4 years ago

For a new cruise ship we expected more facilities related to activities, not just the standard pool and putting green.  We felt nickeled and dimed to death.  We felt that the attention we received from the staff was because they wanted to sell us something.  This is the first cruise ship that we have taken that we had to pay for steam and sauna after a work out.  The fitness facility was not adequate to work out for free weights or fitness equipment if three people wanted to work weights and machines, it was crowded.  The entertainment was lacking and inconsistent.  In 13 nights we were only offer two quality show productions.  The entertainment and activities offered in the first have of the cruise were not offered in the second half, with a diffenent reduction of entertainment and activites in the second half.  An outside movie was canceled without notification or without relocating to another venue.

We had two poor experiences with customer service.  We were told by the Cruise Director that if there was anything they can do to rectify a late departure from Santorini, please let them know.  We had a situation and the MIS staff told us they would not help us.  Furthermore, Guest Services told us to settle our account for the first half of the cruise, which we did, and they fail to inform us at the end of the cruise that the changed their mind and did not settle our account.  We were therefor very confused and wasted our time and their resolving the situation.

The food was a great disappointment.  We had the same menu almost every night in our assigned dining room, only a couple of changes to the menu.  We expected much more variety in food service.  We ended up eating in the buffet more often because there was a better selection.

My new bride and i are not experienced "cruise people", only 4 cruises, but because this was a new ship we were hoping for more.

Food and Dining

1 out of 5
Not much variety, we had to return food because of incorrect temporature

Onboard Activities

1 out of 5
Lacking variety and valuable production, very limited


1 out of 5

Service and Staff

1 out of 5
MIS personnel, bartending staff made different drinks for the same item ordered, they argued when told other bartenders made it different

Ship Quality

3 out of 5
Seemed like basic facilities that most ships have, nothing special for a new ship

Cabin / Stateroom

3 out of 5
3 out of 5
gondola rides are best and cheaper away from grand canal, make sure you store your bags or backpacks before getting in the long line to Saint Marks Catheral
3 out of 5
use the taxi service at the port, the guys there are very helpful and much cheaper than ship excursions
3 out of 5
5 out of 5
beautiful port go to the lil venice area, its an amazing place for an afternoon cocktail on the coast, walk away from coast, they have some great shops. the water taxi to and from the port is a great option to town
5 out of 5
Hop on and hop off tours were great! better than shore excursions. make sure you walk out of port from terminal 1 to catch the bus
5 out of 5
The trip to the Virgin Mary's house we very spiritual and moving for us
5 out of 5
GET OFF THE SHIP FIRST!!!! The line going up the cable car to town can get very long especially if there is more than one ship in town. The volcanic hot springs were no even luke warm.
5 out of 5
Use Katacolon Express to get to olympia, don't have to pay the expensive shore excursion to get there
5 out of 5
Great place to walk!
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