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Radiance of the Seas Cruise Review to Alaska - Gulf of Alaska

azladybug45

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 6

Overall rating:

4.3 out of 5

Verified Review

7 Night Southbound Alaska & Hubbard Glacier (Seward To Vancouver)

Sail date: June 07, 2024

Ship: Radiance of the Seas

Cabin type: Oceanview

Cabin number: 8504

Traveled as: Couple

Reviewed: 4 months ago

Review summary

The screw up from Anchorage to Seward was a HUGE problem. Leaving Vancouver our itinerary from you said Air Canada but it was United. This caused us another Huge problem.

Embarkation

3 out of 5

Our travel agent did NOT make arrangements for us to get from Anchorage to Seward which is 120 miles away and we very nearly missed the ship because of that caused a very stressful situation. When I called your staff no assistance or help was provided whatsoever. Very disappointed with the service from your company. If it had not have been help from the hotel staff we would have missed our cruise.

Ship experiences

Food and Dining

5 out of 5

Excellent

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Smaller ship with awesome friendly staff. We like the smaller ships.

Thumbs up

Ports of call

Cruise Hubbard Glacier

4 out of 5

Juneau, Alaska

2 out of 5

Skagway, Alaska

4 out of 5

Icy Strait Point (Hoonah), Alaska

2 out of 5

Ketchikan, Alaska

5 out of 5

Disembarkation

5 out of 5

9 Comments

Cruisers4Lyfe 4 months ago

Thanks for sharing

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deboftheseas 4 months ago

You didn’t use an agent did you….yes AirCanada code shares with United.

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Lawnboy1956 4 months ago

You are obviously an inexperienced traveller. Your flight would be a code share as those airlines are both Star Alliance partners. This coupled with you not knowing you have get yourself to the cruise port yourself means you need to seek guidance from someone more experienced in travel before you set out again.

Thumbs Up 1

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willwork4cruz 4 months ago

Yes the TA could have told you to also book travel between the airport and cruise port and the cruise line could have set up a system for those who don’t prepare but at some point people also need to take a little responsibility for themselves.

Thumbs Up 1

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javawoody 4 months ago

I believe the stressful situation was caused by your travel agent. A knowledgeable travel agent would’ve known the ship did not depart from Anchorage.

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Gwbigdog 4 months ago

Thanks for sharing

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basssacker 4 months ago

Thanks for sharing

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HeavySeas 4 months ago

Thanks for sharing your cruise experience

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cruising2004 4 months ago

To whoever you are addressing, cruise line/travel agent, will probably not see this post. Please contact them personally for help.

Thumbs Up 2

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Other reviews of this sailing

This cruise ship did not live up to our expectations. Alaska was beautiful, excursions were great, but take a different cruise line. Food was worse than school cafeteria in quality and taste. Ship and cabins were clean and nice, beds were hard as bricks.