Excellent cruise

Item: Radiance of the Seas
Rating: 5
Author: wldigio424

Radiance of the Seas Cruise Review to Alaska - Gulf of Alaska

wldigio424

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 15

Overall rating:

5 out of 5

7 Night Alaska Hubbard Glacier Southbound (Seward To Vancouver)

Sail date: May 26, 2017

Ship: Radiance of the Seas

Cabin type: Balcony

Cabin number: 9004

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

I'd rate the cruise alone, excellent. We had a great time, but the customer service we received prior to the cruise was horrible. Just knew our experience on board would be a nightmare because of what happened before we even boarded, but glad to say, that wasn't the case. Cheap Cruises did what they could to fix what happened, but Royal Caribbean was useless. Will be a long time, if ever, before we cruise with them again. Cheap Cruises already has a lengthy report from what happened so no need to do so again here, but I did appreciate the assistance from Amber and a couple of the other agents.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Need to look into the air conditioning in the cabins. Didn't need it while in Alaska, but once we headed south, just wasn't adequate. Have made this comment on previous cruises through Royal Caribbean.