Cruise 1

Radiance of the Seas Cruise Review to Alaska - Gulf of Alaska

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 21

Overall rating:

4 out of 5
Verified Review
Radiance of the Seas

7 Night Alaska Hubbard Glacier Northbound (Vancouver To Seward)

Sail date: July 29, 2016

Ship: Radiance of the Seas

Cabin type: Balcony

Cabin number: 8660

Traveled as: Large Group

Reviewed: 8 years ago

Review summary

The improvements would be with BJ's we were a group of 14 and we were separated on everything in the trip, flights, rooms, bus tours etc. we don't understand why that would happen when we all booked together, also several calls were made to Lynette by several in this group and calls were not returned promptly. Also when the Delta crash happened we would have appreciated a call to help us find a place to stay and get rebooked for our flights etc. we had to get it taken care of ourselves.

As far as the cruise itself we don't have many complaints, the food was good, plenty to choose from, the wait staff was very pleasant and courteous, the stateroom could have been a little better kept but was ok, excursions were easy to book, the shows were entertaining.

 

 

 

 

 

 

 

 

 

 

 

 

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Vancouver (Canada Place), British Columbia

3 out of 5

Cruise Inside Passage, Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5

Icy Strait Point (Hoonah), Alaska

5 out of 5

Juneau, Alaska

5 out of 5

Skagway, Alaska

5 out of 5

Cruise Hubbard Glacier

5 out of 5

Seward (Anchorage), Alaska

5 out of 5
Was this review helpful? 21

1 Comment

brat81978    8 years ago

BJ's travel and cruise.com are one in the same, World Travel Holdings (or something like that). I didn't have a good experience with them either and will not be using them again. I booked directly with the cruiseline for my next cruise, especially since you basically get the same promos. All I got extra thru the TA was a $50 obc which didn't make up for the lack of good customer service.

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