Quantum of the Seas Cruise Reviews - Reviews

This was my first Royal Caribbean cruise and the ship is spectacular, unfortunately once aboard it starts to fall apart.  RC should have paid more attention to how their new Dynamic Dining would actually work than on robotic bartenders, elevators, and the NorthStar that didn't work.  I could live without technology working and since this was an inaugural cruise I expected some problems.  What was shocking was the lack of service both in the restaurants and on the upper pool decks, Solarium, and Schooner bar.  I've never been on a ship where there was no wait service in the pool area!  I traveled with my handicapped mother in a wheelchair and I served her more than anyone ever served me...and it was my vacation too!!!  Service in the restaurants without upcharges was terrible.  We did not have one breakfast served to us properly without something missing....like toast, like juice, like bacon.  We finally gave up and went to the buffet for breakfast (of course that meant I would be fetching and serving my mother).  

You must make reservations for dinner and you are to have reservations for all shows (or stand in a line for an hour), I felt like I was a slave to my smartphone calendar. By Day 5 (of an 8 day cruise) I was ready to go home.  This was echoed by many loyal Royal Caribbean cruisers as well as the newbies like me.  Please lobby RC to not change all their ships to Dynamic Dining and to remove all the upcharges for basics like a Johnny Rocket hamburger and shake on the pool deck.  I was told that each restaurant and bar is managed independently of each other.  What a mistake.  Some days you could get a bloody mary in the Schooner Bar and other days you couldn't because they would have run out of tomato juice.  Some days you could get a type of wine in one restaurant but not in the other.  

I felt bad for families with teens expecting all the activities that were advertised.  Air Hockey costs $2 per game, many of the XBox stations didn't work and those that did work wouldn't play the games the kids wanted.  You could only roller skate, go on bumper cars, Skydive and Rock Climb at very limited hours. Oh, and did I mention there were no Sports Bars!!! We couldn't watch any College or NFL football during the cruise because they didn't have a license (or some nonsense) to display the games in public or in our staterooms.  

Everyone says this terrible experience was not normal for RC and that I shouldn't let this stop me from taking another cruise on another ship.  Unfortunately, I saved 2 years for this vacation and paid over $5,000 to be so utterly disappointed I am not likely to cruise again soon.

Nice ship, disappointed in the food but possibly because it was only two days they didn’t try as hard. Some really cool new features. Staff was good and attentive. The lines were pretty long every where. Won’t rule out another trip but definitely hope it improves some.

Had the pleasure of enjoying the new RCCL ship the Quantum of the Seas, This ship is aesthetically beautiful, the color schemes and the decor throughout the ship are very pleasing to the eye. The size of this ship made you feel like you never left port as not once did it feel like we were out at the open sea, so anyone afraid of rocking this ship was the smoothest i have ever experienced. The entertainment was good, went to Mama Mia, which was a great evening, really Broadway quality, not a lackluster performance, recommend it highly. The comedian was very funny and provided lots of laughs. Starwater, the other production show on te ship was not for me, many people i spoke to liked it, i found it rather boring and walked out after 20 mins. Was able to experience IFly, which was a great experience, with wonderful instructors, a fun experience for anyone young or old. It was too cold to try any of the water activities. The food overall was good, not great. I enjoyed the Cafe 270 and the Grande for dinner, very good, the buffet is a typical; buffet, not to my liking, (i dislike buffets) and very crowded, hard to find seating if you are not there early for breakfast and do not split up as a family as you will have a hard time finding each other. Many venues throughout the ship to grab a quick dessert or slice of pizza, very convenient and good quality. The casino allows smoking and the air is filled with smoke, if you are a non smoker it is tough to bare, it will help you not lose money i guess, they could have done a better job of filtering the air in the Casino. The cabins, i had an outside with a balcony, were a decent size and comfortable, with flat screen TV's. All in all i like the new Quantum and would recommend to someone looking for a large ship with lots to do.

Quantum of the Seas  proved to be a wonderful experience. I really enjoyed checking in because it went so quickly.  We tried I-FLY and it was an amazing experience sky-diving simulation.  Our balcony was great. The stateroom was loaded with storage. The food was delicious and elegantly prepared. We enjoyed the shows and the bumper cars, and the NorthStar. I highly recommend this ship. It is beautifully designed, there's lots of restaurants and there are lots of activiities to participate in. We were never bored! All the bartenders  made great martinis! The ship is just gorgeous.

Was on my first cruise ever, and what a treat it was to go on the Quantum!  I don't have anything to compare too, so I guess that would be my downfall of this review.  But on boarding was easy!  The transfers from Newark were there right away, and then checking in to get on the boat was only a 5 minute process!  Once on board I was able to bring my bags right up to my room where there was an envelope that had my sea pass band and card right in it.  LOVED the balcony and wish I could of taken advantage of it, but will certainly book a balcony in future cruises.  The room itself was nicely decorated and seemed like it had enough room for two people.  I loved that everything was brand new!!

The first thing we all did was to look around!  It was nice to have the ship Wifi, so I was able to text people that had Iphones with out being charged.  We got a drink down at the indoor solarium.  It was nice in the cold weather to be able to be warm and have a tropical feel, and if we were daring enough to use the hot tub or pools.  We also went down to the sports complex and tried the bumper cards, it was the perfect time because there was no line.  I was just in awe how they could do all of this on a ship!  Dinner the first night was at Silk, one of the specialty restaurants.  It was good, service was Ok, and they seemed to be very busy, as we didn't see our waiter hardly ever.  Next was Mama Mia in the theater.  It was a great production!  It was nice that it was the whole thing and not an abbreviated version.

The next morning was dining at the Windjammer buffet.  It seemed very typical of a large buffet and I was able to find tons of stuff to induldge in!!  We then spent the day just looking at all of what the ship had to offer!  The NorthStar and Ifly would of been nice to try, but the waits were too long and I didn't want to waste time in line when I could of been eating or seeing the sights.  We grabbed coffee at Starbucks and just walked around!  We grabbed pizza at Sorrento's and I then lounged in the Solarium for a few hours.  It was AWESOME to grab a chair in the front of the room and just watch the water going by with a frosty drink in my hand.  That afternoon might of been the only downfall of the day, my card or my wristband was unable to unlock my room.  After 3 attempts down at customer service, the poor lady down their followed me up to my room and waited for the maintenence guy to come and fix it.  I get that technology has it's kinks, but it just took about 90 minutes to fix and missed out on a few things because of it.  Dinner that night was at the American Icon Grill.  Food was good and was excited to try everything.  But again the waitstaff was hardly around and felt like there was a long time in between courses.  We did a few clubs that night and decided to forgo our restervations at Starfall when we heard not so good reviews in our group.

My favorite part was probably the bionic bar!  Being able to be so in control of your drink and to have cool robot bartenders make your drink was awesome!!  I loved watching each and every one being made.  It might be because I'm the daughter of a robotic engineer, I can appreciate all that goes into that.  SUPER cool!!!

All in all I would really enjoy going on this ship again, in a warmer climate to be able to take advantage of all that it has to offer!

Royal Caribbean as always been the trailblazer in ship design innovation and the Quantum is no different. From the North Star to the Robot Bartenders everything rings technological innovation.

First impressions are always the most important and Quantum delivered..The new terminal at Cape Liberty was great........no lines because they have speeded up the processing........just show your passport for verification/ let them swipe your credit card and away you go.  Once on the ship your room key is waiting outside the cabin in a secured envelope.  Great.  In cabin you will find wrist bands that take the place of your key card.  No need to worry about pockets Wristband becomes the everything card.

Balcony cabins are nice size and well decorated.  Balcony chairs had ottomans to give more of a lounge seating effect.

Overall impression of the ship is one of understate elegance.  Wonderful art installations all over the ship.  Unique and clever.  Don't miss the chandeliers and wall hangings......Museum quality.  They should have an Art tour of the ship

So many different bars and lounges.  You could do a different one every night.

Loved the idea of the bionic bar but it was always crowded so never got to try it . We did try several of the specialty venues including Michael's Genuine which was great.

Another highlight were the shows.  Mama Mia was as good as on Broadway.  Fantastic

I believe that with additional training and more experience the ship will be 5 star.  I will definitely go on this ship again

Went on the 2 night Quantum and WOW next level ship as your walking around your mouth is to the floor.TOP NOTCH.With any new ship,there is some changes and will take time to work the kinks out.The Dynamic dining you NEED to PREBOOK.Many people went up and were rejected due to no reservations.Do not wait til onboard or a week before to book shows and dining or it might not be the best experence.Service was ok and needed a lil touch up but its a new ship and things are ran a lil different than other ships.Overall very great shows and next level ship.Had a great time and would recommend to anyone!!

The Quantum overall is a beautiful ship and full of innovation. It's certainly set up for those that love technology. The check-in process at the pier was a breeze and our keycard was waiting for us right outside our cabin door with our WOW bands located inside our cabin so you have the option of either just using the standard card or the wristband for one less thing to carry around on-board. 

I highly recommend pre-reserving show times and dinner reservations in advance online. We made reservations for StarWater and dinner for both nights on-board (Chic and American Icon) and it certainly makes a difference to ensure your on-board experience is stress free. There is no main dining room on-board, it's all dynamic dining so it's something to adjust for those who are used to the traditional main dining experience. 

I personally didn't experience North Star or iFly but we did do bumper cars up in the SeaPlex which was fun. There's plenty to do to keep kids and kids at heart entertained for hours. We didn't see MamaMia but I heard nothing but good things from friends on-board. The comedian was entertaining and there were several live music and dancing options for the late night crowd. Two70 is a beautiful area of the ship and turns into a late night dance club.

There were definitely some technology and service challenges onboard but it was also an inaugural sailing. Overall it was a great experience.

I was fortunate to attend a teo night Cruise to Nowhere on the Quantum on November 21,2014.  First and foremost the Quantum is beautiful.  From the interactive artwork, to all of the motivation posters scattered throughout the ship where amazing.  This was my 6th cruise, and was pleasantly surprised at the balcony stateroom, plenty of storage and space to move around.

Here are the pluses of the Ship: The Seaplex was innovative and well designed.  Upstairs your kids could spend hours playing on the XBoxes or ping pong tables that are set up. Downstairs the SeaPlex acts as a basketball court, trapeeze school, roller scateing to the best feature, the bumper cars. The only thing that I wish would be the bumber cars would go a little faster and the experience was a little longer then the three minutes that they allot.  Next on the  list is Ripcord by Ifly.  If you are unaware of what this is, it gives you the opportunity to simulate skydiving.  The instructors were amazing.  They were funny, encouraging, and very helpful.  If you do not like small spaces this is not the place for you.  I was happy I tried it, but would not run back to do it again, but it maybe due to the fact I felt closed in.

Club 270 was an amazing concept in the cruising industry.  The way the screens changed scenes was incredible.  This was one of the main areas for dancing late at night.  It is a two level area, where the dance floor is centered in the middle of the first floor.

The staff at Michael's Genuine Pub was top notch.  I was only in there a short time the first night, but the staff member knew me by name the next day when I went in to grab a micro brew.

I enjoyed a majority of the ship, but I need to mention a few things.  The Bionic Bar was a novelty part of the ship.  It was fun to watch a robot make my own signature drink, but the wait time and the cost of one drink was a little too much.  I think if they collaborated the robots, they could make this more interesting.  In the two nights, I only went to the Bionic Bar once.  It would have been nicer if they made the space a little larger too - not a lot of space to move around.

The Dynamic Dining was an interesting concept, but I think there is room for improvement.  We went to Silk the first night and American Icon Grill the second night.  The food was decent at Silk, but I feel like I have had better food at a traditional dinning hall on other ships.    Everyone at my table had the steak, and all agreed it was mediocre.  American Icon was better.  The food was tastier, and better presentations.  The service was slow, but I think that is intentional as the cruise lines want you to experience the food, and relax.

Overall, I enjoyed myself on the Quantum.  I do believe they were experiencing some initial bumps, but sure Royal will smooth it out!

Just kidding. The robot bartender didn't hit on my wife... nor did he laugh at my jokes.

I had an amazing quick, 2-day teaser on the Quantum.  It was the first cold-weather cruise I'd ever been on, but the Quantum offered PLENTY to do indoors.  

The focus on technology was obvious and appreciated.  Upon first boarding, we received a really cool watch to replace the normal room card. It had all the same functionality (buying stuff, opening doors) but felt a lot cooler.

The restaurants were outstanding and I'm sad I didn't get to try more. The sushi place had an amazing looking spread of fish, octopus, and other laid out, but I didn't have time to test it, unfortunately. I did try Chic and Silk - both were wonderful.  Get the "Thai Peanut Cheesecake!"

While on board, I did take advantage of the iFly Skydiving.  Total wait time was about an hour... totally worth it.

The robot bartending station was really amusing and didn't realize until I was drunk that I'd been watching these things for over an hour.

My cabin was on the 12th deck (12704) and was the nicest I've had. The balcony and shower were both surprisingly spacious. The bed was super comfortable.

Two70 is a really cool venue that I wished I'd had more time in. The show I attended was great.

One area I also wish I'd spent more time is the Solarium.  It's like a tropical oasis back there and the bartenders make amazing drinks.

Overall, I had no complaints at all. It was one of the best cruises I've ever been on, tying Oasis of the Seas as my favorite.  I'd 100% recommend this ship!

The entertainment was engaging, the food was great and the rooms where immaculate.  We got a tour of the different room types the ship offers and there is so much to choose from.  I regret not getting to try the north star but highly recommend to others to give it a try!  It was an inaugural sailing for us so too short!!  But I would sail again and felt that we had a very good experience.

this was a brilliant experience, we have always wanted to do an inaugural cruise and this was fab, the ship was amazing, obviously there was some hiccups but only to be expected

QUANTUM is EPIC FAILURE2 STARS!!! This is my 5th transatlantic cruise, out of 15 cruises and my second maiden transatlantic, from this route. This ship has many similarities with my maiden voyage with the NCL Epic (2-Star vessel/voyage). In short this ship is much more an NCL vessel than a ship within the RCCL fleet. This ship is a complete disgrace and not representative in any way, shape, or form; with any Royal vessel in existence. Below is a list of key areas to consider, followed by a summary of my experience. The ship seems cheaply built inside, while costing a staggering 6.5 billion Dollars. There is no similarity in the few public rooms, with any other spaces, throughout the fleet. There is no Ben & Jerrys (or any other) ice cream offered on the ship. There is no central meeting place, as is there is no Centrum or true Royal Promenade, as seen on other RCCL vessels. The technology aboard the ship is a complete failure, as are the many enhancements. The Bionic Bar, is a complete failure, which many NEVER work, due to its design. The drunken exploits, of the woman RCCL Vice-President, at the Bionic Bar; is a complete disgrace to RCCL, its passengers, & its employees!!!! The bumper cars, have very limited hours, which are during dinner hours, odd??? All dining is not equal to the quality offered fleet-wide!!!! There are significant room service surcharges, on items which are free on other RCCL ships. The 3-4 hour dinner at Wonderland, is excessive due to the poor service! The service at The Grand, was the worst of the 4 free venues. The Silk & Chic had the most mediocre meals onboard. There are no items in the Royal Cookbook offered on this vessel. The dining at the Pub is nothing impressive and should be free, for what is offered. The drink prices aboard are outrageous!!! The two hour boarding process is the second worst (1st being NCL Epic, Maiden Voyage) I have done and their new boarding process is pathetic! The employees & m

RELIES ON TOO MUCH ELECTRONICS. NOTHING WORKS OR IF IT DOES ONLY FOR A SHORT TIME. DYNAMIC DINING RELIES TOO MUCH ON RESERVATIONS, WHICH NEED TO BE MADE BEFORE BOARDING OR ELSE YOU DON'T GET TO ENJOY THE RESTAURANTS OR SHOWS

dynamic dining wasn't dynamic, just difficult to make reservations. Enjoy dining at a specific time so that shows can be at a specific time. Don't like spending so much time to have fun. That food, however, was fabulous. IFly was only one minute--my husband and I didn't want to fly, but our time could not be given to our grandson Expected a celebration for this departure--nothing, no music, no celebrities, no confetti, nothing to say this was special elevators were out of service often although we were assured that tech stuff would be available for Android when we boarded (multiple times) it was not. Will not cruise on any Quantum or Oasis ships again because of the Dynamic dining

This cruise made me a believer, believe I won't be back!

ship is big, so therefor never enough elevators

The food was generally good. And the crew was wonderful. However our cabin left a lot to be desired, and the gym was also a disappointment with zero recumbent exercise cycles. Mostly treadmills. Also no black soled shoes in case you are planning ahead. Hot tubs were tepid, and the crossing was rough.

Great experience and would definitely recommend to anyone!