Summary

Quantum of the Seas Cruise Review to Caribbean - Bahamas

jmcgratty22

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 57

Overall rating:

2 out of 5

Verified Review

7 Night Bahamas (Cape Liberty Roundtrip)

Sail date: April 05, 2015

Ship: Quantum of the Seas

Cabin type: Balcony

Cabin number: 8172

Traveled as: Couple

Reviewed: 9 years ago

Review summary

Quantum is a beautiful ship and very high tech. However, the food in both types of restaurants was lacking. AND the SERVICE was horrible---except for Franco in The Grand Restaurant. RCI is getting things in order to send their ship to China. Many Chinese waiter/waitresses and assistants are learning the "ropes" of their job---at our expense and that was not cheap. Again, most of the food lacked taste and the service help were just learning. I felt like I/we were guinea pigs. {In CHIC restaurant, the waitress told me NOT to order the dish I wanted because it comes out of the kitchen very dry. I then ordered another dish and there was NO taste to it. I then requested a double portion of crab cakes, but no sauce was served with it. CHIC was the #1 LOUSY place to dine. Jamie's Italian Restaurant---fee charged per person---was not what I expected from an named ITALIAN restaurant. I won't go any further....]

The room steward RICO SY and the Diamond Concierge--Maureen Wang were superb. They knew what their jobs were and they were very profession AND friendly in performing their duties.

Ship experiences

Food and Dining

1 out of 5

NOT WHAT I HAVE EXPERIENCED BEFORE ON ANY CRUISE SHIP!!!!!!

Onboard Activities

3 out of 5

The best part for me was "The Captian's Corner" where passenger guests were invited to ask deep questions of the captain and his staff.

Entertainment

5 out of 5

Everyone of the shows was superb. I didn't understand the story line of Starwaters, but I enjoyed the singing, dancing, choreography and high tech staging.

Children's Programs

N/A---but there were tons of children on the ship because it was Spring break time for them and their families.

Service and Staff

1 out of 5

Ditto...same as above!

Ship Quality

5 out of 5

The ship was terriffic and the bells and whistles of the ship were very entertaining.

Cabin / Stateroom

5 out of 5

Plenty of storage space in the overhead bins---not very wide but very deep/long and a great balcony. However, ROOM SERVICE would only serve sandwiches and coffee/tea as complimentary. Everything else was a la carte. This is NOT what RCL has been about in the past. A FULL ROOM SERVICE MENU had been available on my previous 24 RCL sailings.

Ship tip

MAKING RESERVATIONS for dining and entertainment is not a problem IF you are computer literate. I had NO ISSUES with either---except that some of the restaurant managerial staff who were being trained didn't know how to use their tablets that would allow me in to the reservation that I knew I had ma

Thumbs up

Ports of call

Cape Liberty (Bayonne), New Jersey

3 out of 5

We got n the ship pretty quickly---there were two weddings and a lot of back-to-back passengers before us. And we got ahead of all the other passengers becuase Jerry was in a wheel chair on and off the ship. I was a bit disappointed with the actual "newly constructed building" that was created for Cape Liberty----nothing like Fort Lauderdale for the Oasis Class ships. BUT it beats airplane travel and having to pull you lugguage around. And it took us just 2 hours to get there

Thumbs Up 0

Port Canaveral, Florida

1 out of 5

If you were not taking one of the high priced excursions---because Port Canaveral is out in nowhere land/ like the Space Center and Disney---there was nothing to do right there. No shops/ no eating places---just stay on the ship which I had no problem with because that's what I love about cruising.

Thumbs Up 0

Nassau, Bahamas

3 out of 5

Been there---done that---with my 102 cruises.

Thumbs Up 0

Cococay (Cruise Line's Private Island)

5 out of 5

I"ve always loved the private islands. I prefer Labadee which will come up on our Anthem cruise in November/December.

Thumbs Up 1