Definitely not a "WOW" experience

Quantum of the Seas Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 20

Overall rating:

2 out of 5
Verified Review
Quantum of the Seas

8 Night Eastern Caribbean (Cape Liberty Roundtrip)

Sail date: March 21, 2015

Ship: Quantum of the Seas

Cabin type: Balcony

Cabin number: 9226

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

Dynamic dining was a waste of time and stressful by phone, online and onboard.  Wait service in restaurants and Windjammer were not always friendly or accommodating (inefficient and lack of training).  Lack of variety and tastefulness of food choices was evident especially in the Windjammer.

All 4 members of our party at different times contracted the "virus." Miscommunication between medical staff and room service resulted in a 42 hour isolation for one member of our party. 

The bright side of this trip was our room steward "Jerry,"  He was always friendly, accommodating, and provided excellent service. 

Although the décor was not to our taste, the ship was bright and cheerful.  Our room accommodations were excellent.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Don't cruise on this ship unless you don't mind standing in long lines to make dining reservations.

Ports of call

Cape Liberty (Bayonne), New Jersey

5 out of 5

San Juan, Puerto Rico

3 out of 5

Labadee (Cruise Line Private Island)

3 out of 5
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