dynamic dining a HUGE disappointment

Quantum of the Seas Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 53

Overall rating:

2 out of 5
Verified Review
Quantum of the Seas

12 Night Southern Caribbean (Cape Liberty Roundtrip)

Sail date: January 11, 2015

Ship: Quantum of the Seas

Cabin type: Balcony

Cabin number: 10178

Traveled as: Couple

Reviewed: 9 years ago

Review summary

Ship was beautiful. Ports were fine. Staff, with the exception of the captain, who I found condescending, were WONDERFUL.  BUT -- dynamic dining was HIDEOUS.  I felt betrayed by the fact that we booked cruise a year ago on another cruise and when asking questions about scheduling for the time for the main dining room, we were misled.  We have always chosen Royal Caribbean due largely to our excellent experience with their traditional dining experienence, and have been diamond club members for our last two cruises. We have encouraged friends and family to cruise both with us and separately on Royal Caribbean, but in the future will not do so if they continue in this direction.  We feel betrayed that such a huge change in the cruise experience was not communicated to us at the time of booking or at least prior to the cruise. we would have chosen a different cruise.  Because we had such faith in Royal Caribbean because of our excellent experience on numerous previous sailings, we did not research this ship in the months before this cruise.  We fear that if Royal Caribbean continues to refurbish other ships to this new model, we will have to look for another cruise which has traditional dining.  We might have been able to adapt to their My Time Dining, but dynamic dining is totally unacceptable.  We have always enjoyed having a consistent waitstaff and getting to know them. 

Ship experiences

Food and Dining

1 out of 5
dynamic dining hideous, choices poor, each restaurant had same menu for all 12 days, not enough simple food, everything tried too hard, few "old favourites"

Onboard Activities

3 out of 5
met our needs

Entertainment

5 out of 5
unique

Children's Programs

NA

Service and Staff

5 out of 5

Ship Quality

5 out of 5
beautiful ship

Cabin / Stateroom

5 out of 5

Ports of call

Cape Liberty (Bayonne), New Jersey

3 out of 5

Labadee (Cruise Line Private Island)

5 out of 5

San Juan, Puerto Rico

5 out of 5

Philipsburg, St. Maarten

5 out of 5

Fort-De-France, Martinique

5 out of 5

Bridgetown, Barbados

5 out of 5

Basseterre, St. Kitts

5 out of 5
Was this review helpful? 53

3 Comments

Bubba54    9 years ago

Sorry you did not enjoy your dining experience. I have not been on A RC ship in years. Hope your next cruise is better. I am not even sure what dynamic dining is.

glomarrone    9 years ago

Sorry to hear that Dynamic Dining did not work out.   always choose My Time Dining and 90% of the time we get the same servers.  We like the flexibility especially on port days.I

Dilligas6090723    9 years ago

Sorry you felt that way about Dynamic Dining, but we felt it was wonderful, no problems whatsoever, we are Diamond plus and every once in a while I like to see a different venue in dining that i don't have to pay for. Unfortunately with DD you do have to reserve, which was easy online. It seems a lot of people had problems thats why now they will have rotational dining.(Same waiter and Asst. waiter different dining room) Good luck. My wife and I take My Time dining on all RCI ships

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