Quantum of the Seas Cruise Review to Caribbean - Southern

Third Mate

Experience
7+ cruises

Review
1

Helpful Votes
17

2 out of 5

dynamic dining a HUGE disappointment

Sail Date: January 11, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Ship was beautiful. Ports were fine. Staff, with the exception of the captain, who I found condescending, were WONDERFUL.  BUT -- dynamic dining was HIDEOUS.  I felt betrayed by the fact that we booked cruise a year ago on another cruise and when asking questions about scheduling for the time for the main dining room, we were misled.  We have always chosen Royal Caribbean due largely to our excellent experience with their traditional dining experienence, and have been diamond club members for our last two cruises. We have encouraged friends and family to cruise both with us and separately on Royal Caribbean, but in the future will not do so if they continue in this direction.  We feel betrayed that such a huge change in the cruise experience was not communicated to us at the time of booking or at least prior to the cruise. we would have chosen a different cruise.  Because we had such faith in Royal Caribbean because of our excellent experience on numerous previous sailings, we did not research this ship in the months before this cruise.  We fear that if Royal Caribbean continues to refurbish other ships to this new model, we will have to look for another cruise which has traditional dining.  We might have been able to adapt to their My Time Dining, but dynamic dining is totally unacceptable.  We have always enjoyed having a consistent waitstaff and getting to know them. 

Ship Quality
beautiful ship
Food and Dining
dynamic dining hideous, choices poor, each restaurant had same menu for all 12 days, not enough simple food, everything tried too hard, few "old favourites"
Service and Staff
Entertainment
unique
Children's Programs NA
Onboard Activities
met our needs
Destinations and Excursions
Cabin / Stateroom


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