Re: Restaurant's service- delayed, not because of the waiters/waitresses, but due to understaffing.

Quantum of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 43

Overall rating:

4 out of 5
Verified Review
Quantum of the Seas

8 Night Bahamas (Cape Liberty Roundtrip)

Sail date: December 12, 2014

Ship: Quantum of the Seas

Cabin type: Inside

Cabin number: 10173

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

I would have rated our recent Quantum experience a five star, EXCEPT for the UNDERSTAFFING of the restaurants. The waiters/waitresses were excellent but they can only do that much. In some restaurants, we have one waiter for 2-3 tables. In other ships, there is the head waiter, waiter, assistant waiter. The variety of the menus is very limited. Otherwise, everything was wonderful. The shows- Star Water and Sonic Odyssey were out of this world--just magnificent.

I did not see a lot of "happy employees' faces". Maybe, they are overworked and could not put a smile on their faces anymore. Just remember, happy employees means good business.

Ship experiences

Food and Dining

3 out of 5
Understaffing of restaurants which lead to delayed service. Limited variety of menus

Entertainment

5 out of 5
The best.

Service and Staff

5 out of 5
Rachel, maitre'D of Grand Restaurant is an angel.

Ship Quality

5 out of 5
It is a beutiful ship.

Cabin / Stateroom

5 out of 5
Our cabin steward is excellent. The only thing about the cabin is we have to ask for almost everything--like shampoo, conditioners, facial tissues, bath robes etc. which we never do in other ships. All these are there in the room already.

Ports of call

Nassau, Bahamas Did not visit port

The Atlantis tour was great. Our guide was ecellent.

Cococay (Cruise Line's Private Island)

3 out of 5
The food was cold. Menu poor.
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