Re: Restaurant's service- delayed, not because of the waiters/waitresses, but due to understaffing.

Quantum of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Third Mate
Experience: 7+ cruises
Review: 1
Helpful Votes: 18

Overall Rating:

4.0 out of 5
Verified Review
8 Night Bahamas (Cape Liberty Roundtrip)
Sail Date: December 12, 2014
Ship: Quantum of the Seas
Cabin Type: Inside
Cabin Number: 10173
Traveled As: Singles/Friends
Reviewed: 2 years ago

I would have rated our recent Quantum experience a five star, EXCEPT for the UNDERSTAFFING of the restaurants. The waiters/waitresses were excellent but they can only do that much. In some restaurants, we have one waiter for 2-3 tables. In other ships, there is the head waiter, waiter, assistant waiter. The variety of the menus is very limited. Otherwise, everything was wonderful. The shows- Star Water and Sonic Odyssey were out of this world--just magnificent.

I did not see a lot of "happy employees' faces". Maybe, they are overworked and could not put a smile on their faces anymore. Just remember, happy employees means good business.

Food and Dining

3 out of 5
Understaffing of restaurants which lead to delayed service. Limited variety of menus

Entertainment

5 out of 5
The best.

Service and Staff

5 out of 5
Rachel, maitre'D of Grand Restaurant is an angel.

Ship Quality

5 out of 5
It is a beutiful ship.

Cabin / Stateroom

5 out of 5
Our cabin steward is excellent. The only thing about the cabin is we have to ask for almost everything--like shampoo, conditioners, facial tissues, bath robes etc. which we never do in other ships. All these are
there in the room already.

Nassau, Bahamas Did not visit port

The Atlantis tour was great. Our guide was ecellent.
3 out of 5
The food was cold. Menu poor.
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