Quantum of the Seas Cruise Review to Caribbean - Bahamas
Sail Date: December 12, 2014
Ship: Quantum of the Seas
Cabin Type: Balcony
Cabin Number: 13610
Traveled As: Family (older children)
Reviewed: 3 years ago
The cruise was good. The ship is simply beautiful with lots of things to do. The solarium area was beautiful and could accommodate more people. Customer service in some areas could have been better. The staff was not as friendly as I am accustomed to on previous Royal cruises. Some of the kinks were not all worked out. Even with all the online check in, the process was confusing at the port. After we left the check in, we did not find our key waiting for us outside our room, which was the procedure and we had to go to guest services. The overall experience was good.