Disappointing from - Great from Royal Caribbean

Ovation of the Seas Cruise Review to Alaska - Inside Passage

mrchris1977

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 9

Overall rating:

4.5 out of 5

Verified Review

7 Night Alaska Glacier (Seattle Roundtrip)

Sail date: July 19, 2024

Ship: Ovation of the Seas

Cabin type: Balcony

Cabin number: 6610

Traveled as: Family (older children)

Reviewed: 3 months ago

Review summary

The whole reason of booking with a company like was to avoid exactly what happened...walking into my cabin for the first time, going to my balcony and seeing nothing but a huge ugly yellow lifeboat in my way. We wound up covering the balcony with our luggage so we wouldn't be disappointed each time we looked out the balcony. I understand that i paid for a balcony guarantee room, and that this could be a possibility. But my original cabin was not obstructed at all...i know this for a fact because we wound up speaking to the people that wound up getting this room in the end.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

2 out of 5

We paid for a balcony room but wound up using the room as an interior room because there was a huge yellow life boat outside our balcony. Originally, i called your company to switch my cabin because of a few issues. The rep from your company switched by cabin that had an unobstructed view to a cabin with almost of completely obstructed view. When switching the cabin, it would have been nice to know that this was going to happen, so i could have made a decision on whether or not to switch cabins, or to switch to this specific cabin.