Oosterdam Cruise Reviews - Reviews

Blame the pandemic but Holland is not up to usual standards. Staff admitted as much. For a transatlantic crossing, the “nickel and dining by HAL was distasteful. Now they make it near impossible to bring your own water and they charge over $3 for a 12oz container-Not 16oz. If you want to bring bottle of wine or champagne aboard to DRINK IN YOUR CABIN, they now charge you a $20 corkage fee plus 18% service charge!!

The Oosterdam is an old worn down shop with a crew lacks training and a chef that has no idea. Horrible WiFi and terrible coffee.

Overall a good experience. Ship is nice an clean and the food is good as cruise ships go. The tours booked thru Holland America were pricey and not that good. Booking some with outside vendors gave us a much better experience. Generally, we would probably do it again.

Loved this cruise would do it again because there is so much to see in the ports and not enough time

It was a great experience. The staff was excellent, the captain and crew kept us well informed of location, sea and weather conditions. Programs in stops were very informative. Entertainment was very good. Food was outstanding. The cruise covered areas not many people ever get to see.

Embarkation soured us for the first few days of the cruise. Natural beauty overcame that. Keep your fingers crossed for weather. It makes a big difference. Entertainment was so bad that it overshadowed and otherwise excellent cruise.

The cruise was fantastic. Food was good, crew members were friendly, some shows were amazing

This Antarctic 22-day cruise was well worth it for the unforgettable experiences we had!

Overall my experience was good except running into that jerk at Port Stanley security!

your service is bad. I had to deal with three travel agents. The first one seemed to disappear. The second took the rest of the year off. The third one was good but was a little too late in the process. Holland would not deal with me because I used your agency. I hasd to continually go back to your to act as an intermediary. Very painful. Your agents did not want to handle Holland flight issues or payment. I was stuck trying to get things to work.

While I loved the ports, it may be a while before I choose Holland America again. The Oosterdam needs an overhaul. The wi-fi was spotty, some hot tubs didn’t work and some staff demonstrated a lack of communication skills in English(A passenger asked for Anisette. The server didn’t know what that was, but he knew “Sambuca”). In the main dining room, I resorted to pointing to the names of the dishes on the menu on more than one occasion because I observed my server struggling to understand what a table mate was asking. This transatlantic cruise seemed like a training cruise for new employees.

The trip in whole was great but the average passenger was much older than we expected. Really loved the size of the ship and the number of passengers.

I've cruised on Holland America several times and this was the worst dinner choices I've seen. The steaks were the toughest I've ever been served...no lobster nights, very little sea food selections except for salmon. However the breakfast in the main dining room was great. Over all highly disappointed.

Great weather, not to crowded on board, good ports and tours. Very busy.

Overall a great cruise. I booked the cruise through for the extra miles. The agent that sold me the package was initially very attentive and answered questions. Towards the end she was not respondent and knew that I was not happy with her service so she refused to respond to emails. Our next cruise has been booked through HAL directly.

Overall, a great experience! Will definitely travel with Holland America again!

It was too fast paced for us. We only had one free day, more would have helped us regenerate. Some of the ports were not that interesting, and others needed much more time to appreciate all the places deserving exploration.

impeccable service as always. Great staff and Crew

Not a good memorable Holland America experience. Never again.

Enjoyable cruise. However, food was subpar compared to previous cruises. P