NOT UP TO HAL STANDARDS

Oosterdam Cruise Review to Transatlantic

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 61

Overall rating:

3.6 out of 5
Verified Review
Oosterdam

14 Night Passage To Rome (Ft. Lauderdale To Rome)

Sail date: April 10, 2023

Ship: Oosterdam

Cabin type: Balcony

Cabin number: 5049

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Blame the pandemic but Holland is not up to usual standards. Staff admitted as much. For a transatlantic crossing, the “nickel and dining by HAL was distasteful. Now they make it near impossible to bring your own water and they charge over $3 for a 12oz container-Not 16oz. If you want to bring bottle of wine or champagne aboard to DRINK IN YOUR CABIN, they now charge you a $20 corkage fee plus 18% service charge!!

Embarkation

1 out of 5
HAL broke wheel off new luggage and left luggage’s in the rain-clothes got wer!

Ship experiences

Food and Dining

2 out of 5
Just ok food. Not up to usual standards. Cost cutting Everywhere. High prices on board!

Onboard Activities

1 out of 5
Bad weather crossing made activity difficult

Entertainment

2 out of 5
For a 14 day transatlantic HAL cost cutting and multipurposing performers multiple times did not work well.

Service and Staff

5 out of 5
Wait staff and cabin staff were highlight of trip.

Ship Quality

4 out of 5
OSTERDAM is getting old and the removal of amenities is apparent

Cabin / Stateroom

4 out of 5
Good cabin attendants. But HAL has removed steamer blankets which are necessary for cold rough weather.

Ship tip

As 4star mariners we and many other 4&5 star mariners would tell them to “think about it”.

Ports of call

Praia Da Vitoria, Azores

5 out of 5

Ponta Delgada, Azores

5 out of 5

Malaga, Spain

5 out of 5

MURCIA (CARTAGENA), SPAIN

2 out of 5

Disembarkation

5 out of 5
Excellent '
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4 Comments

ahawk20    1 year ago

We had steamer blankets hidden away in our cabin back in January. Did you ask about them?

AuntPinkie    1 year ago

Appreciate your feedback. Sorry you were disappointed and this sailing didn’t meet the standards you’ve come to expect from HAL.

Gwbigdog    1 year ago

Thanks for sharing your cruise

RetiredRay    1 year ago

Dock folks probably broke luggage and definitely left it in the rain, Holland only has control after the cart passes through the hatch.

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