Norwegian Sun Cruise Reviews - Reviews

The itinerary including the Canary Islands and Morocco was the reason we chose this as our 3rd Mediterranean cruise. The NCL Sun ship is older, dirty, and below expectations in terms of cleanliness, food, and entertainment.

Nice, overall except that we docked too.long in some of the ports with nothing much to do and short stay on ports with a lot of attractions.

Not what I was expecting from NCL, this was more like a Costa cruise, not sure what caused the issues. I'm thinking a combination of it being an older ship, going out of unsupported ports (not local to NCL, with less logistical support) and lack of a full or health staff was the cause of our disappointment with this cruise.

The ports were excellent, the Ship and overall onboard experience was terrible.

I very much enjoyed this cruise. Lived the karaoke team... Lived Andrea Tammie at the windjammer as well as the Philippine gentlemen who really packed the house and was wonderful. Loved lindjy who organized the solo travelers group and did a wonderful job of getting us together and booking dinners. Had a great group of solid.. Lots of clicking going on so we all felt close soon.. shows were entertaining.. Jason the singer Peter the magician, Nicola the singer, the Violin player.. The cat... Everyone was great. Good was very good.. Very accommodating staff.

COMPLIMENT OF STAFF - TO THE NCL'S LT Jenny LIM Regional Vice President – Fleet Hotel Operations Norwegian Cruise Line Holdings Ltd Cc: Mr. Tyson PINTO – F&B Director Dear Jenny, In general, people are quick to complain, but I would like to express my sincere thanks and appreciation and start your day with a praise and feedback on our stay/experience with NCL – Lisbon Cruise 2022 and to sum it all up, your team member was all exceptional professional, kind and courteous and did not disappoint us in anyway. This very trip is also both my wife (Doki / Mahdokht MERAJI) and I’s celebration our 40th anniversary. Both Doki and I have travelled much, and most of our past experiences have always been in the Asia continent, and not so much with cruises…but I must admit, NCL has been extremely pleasant and kind to both of us, above all, we have also noticed many people we have meet in the past 10 days here, also enjoyed the experience as much as we have. Additionally, in the past 10 days since checked in, I must let you know how much I have appreciated the consistently excellent work and all the little details from your staff, that had helped us feeling being in Lisbon Norwegian cruise, truly “home away from away” with such great comfort and much care; despite being far away from family, with some motion sickness in the first couple of days….and of course, the complimentary bottle of Chianti from Tyson had helped smooth and eased the motion sickness very dearly and quickly (Tyson, again, thank you very much for being so thoughtful and your kindness). I must share with you my feedback and experience we have had during our stay, as we have been incredibly pleased with your team’s commitment to highest quality services. Housekeeping – We have truly enjoyed the relaxing atmosphere with all cleanliness and friendliest services by Mr. Fulgencio TAMESIS Jr. (also, we have been calling him Paul). We have enjoyed all the friendly conversations every morning before going to breakfast as he has started his day, particularly of his wonderful opportunity here with NCL and sometimes sharing some short stories of his family and the beauties of his hometown back in Philippine. As well, I had observed of his engagement with all other customers on the same floor with consistent friendly manner, and they all appeared to enjoy their times chatting with Paul in the hallway. Paul has inspired us in many wonderfully considerate ways, even this morning before we had left for Cadiz, Paul had dropped our laundry with the most friendliness manner. We did give a personal R&A to Paul with $50 USD cash for all his efforts. Of course, every staff on the NCL cruise has been wonderfully kind and very professional. Also, the many choices of food and beverages have been exceptionally wonderful with highest quality. The two other staff worthy recognized: Ms. Johanna ZENKER and Sibomgile MDITSWA, truly very kind and wonderful photographers…..with endless of kindness and beautiful smiles at every greetings. Jenny, I truly understand of your important role within your organization, but I must let you know of your team effort, and it is such people in the organization as mentioned above, who have helped with making your Company great, and if I may say that they are all a true credit to Norwegian Cruise Line and fully epitomizes what 5-Star Service is all about. Please pass on our sincere thanks to everyone and above all, Wishing you all the most magical and wonderful Christmas and a most Heathy and Happy New Year 2023 and a Gong Xi Fa Cai to you and everyone. Indeed so, we are so looking forward to our next return trip already. Yours sincerely, Thomas Nguyen

over all very good and i am booking my next NCL cruise now.

This itinerary was excellent. Very disappointed that the Nicaragua stop was cancelled without a good explanation. The port port fees should be refunded along with other compensation. We had great weather.

Our favorite parts of the cruise (out of many!) was that the food was delicious and the crew were the sweetest and most caring and upbeat people!! The crew members really made our vacation special and had a great attitude! Special shout out to Carla and the coffee song team in the buffet, Albert the waiter at the Four Seasons Restaurant, and Emmanuel the waiter at Four Seasons restaurant! Please tell them we said hello!! every crew member helped make our vacation memorable and extremely fun!

Not pleasant with the air or smell but a terrific crew

Overall it was very fun cruise. We honestly packed too much figure it was going to brrrr cold up there but the temp was almost near the same as back in Seattle, WA. While crusing, we had a lots of fun, entertainment was outstanding every night. Free cocktails were super enjoyable; everyone on board was super nice and friendly. It was a memorable cruise. We also spent lot of money on arts. Heck! you live only once.

Great experience, will definitely do it again !!!

Friendly staff and beautiful views Might be a snoozer for those looking for night life

The entertainment and activities were designed for an older adult 65 and older.

We were happy we were on the last ship that required a negative Covid test. Crew were very good about making sure people washed their hands and sanitized, however we still got Covid. The day we got back into Seattle we didn’t feel great and when we got home tested positive for Covid. It seems unavoidable these days. The crew on the ship were exceptional. The only criticism is the internet and length of time in some of the ports.

This was my 13th cruise and my 9th with Norwegian. I was very disappointed with the experience overall. The ships are too crowded and the efficiency with the crowds is diminishing. I don't like being a lemming when on vacation and Norwegian made me feel like a lemming. The room itself was very nice however the ship layout, the activities and the speciality restaurants were sub par.

We really had an excellent experience and enjoyed our cruise.

We wish the there is a computer caffe or a good free Wi-Fi service

The sound could be a little warmer than dry in the theater room. The tables in the cafeteria shouldn't be in the aisle way. After washing the deck, the excess water should be pushed out of the way.

Loved the cruise, most relaxing vacation I’ve ever had! Just wish we had more time in port to explore more of Alaska.