Great trip until it wasn't

Item: Norwegian Sun
Rating: 3.8
Author: brad1439354

Norwegian Sun Cruise Review to Alaska - Inside Passage

brad1439354

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 16

Overall rating:

3.8 out of 5

Verified Review

7 Night Alaska With Glacier Bay (Seattle Roundtrip)

Sail date: May 19, 2022

Ship: Norwegian Sun

Cabin type: Balcony

Cabin number: 9243

Traveled as: Couple

Reviewed: 2 years ago

Review summary

NCL is great at hospitality but seem disorganized when dealing with a public health emergency. We became infected with COVID on the cruise and the response was slow and seemed improvised. Medical issues were dealt with in a "cranky guest" attitude rather than with professional medical seriousness. If you plan taking a cruise, be prepared to deal with medical issues yourself.

Embarkation

2 out of 5

Unorganized and slow. No clear signage and lack of staff.

Ship experiences

Food and Dining

5 out of 5

Dining rooms excellent.! However, Buffets crowded. Too many staff hovering about making passage difficult. Lackadaisical hand-washing requirements.

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Great musical stage shows.

Service and Staff

4 out of 5

Very good a hospitality. Not so good a handling a public health emergency.

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Be prepared to deal with a COVID outbreak yourself. Bring your own tests and , if you can, stock up on Plaxad. Expect little help form the medical staff. .

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