Gastrointestinal virus!

Norwegian Sun Cruise Review to South America

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

3.9 out of 5
Norwegian Sun

16 Night South America Explorer (Santiago To Miami)

Sail date: February 17, 2018

Ship: Norwegian Sun

Cabin type: Inside

Cabin number: 8010

Traveled as: Couple

Reviewed: 3 years ago

Review summary

The outbreak of a gastrointestinal virus put a damper on the cruise. No bread on the tables in the restaurants, no self serve in the buffets, no snacks in the bars, no ice buckets in the rooms, no hot tub usage, no library, no card room access, etc. In addition to those inconveniences, there was a lot of maintenance going on, often inconveniencing the passengers, such as grinding above the aft deck, sending debris flying down on the people and getting in their food. This eventually led to the closure of large sections of the deck. Frequently the Observation Deck Bar was closed for maintenance.


4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

1 out of 5
Pools were nice, but all the chairs were always “claimed” early in the day. Also, much of the music was too loud for this older crowd. Hot tubs were closed most of the time. The walking track on deck 6 was fine, when it was open all the way around. Frequently parts of it were closed for maintenance. The Spanish classes were only slightly helpful. The instructor was friendly enough, but obviously not experienced in language instruction. The casino was too smoky. The photography class was good.


4 out of 5
The “Beatles” and the guitar duo were great. The small venue musicians were talented and friendly.

Service and Staff

5 out of 5

Ship Quality

4 out of 5
Weird layout on 5th deck. From the seven seas restaurant, you had to go up to the sixth deck and then down again to access the rest of the deck.

Cabin / Stateroom

4 out of 5

Ship tip

Don’t go

Ports of call

San Antonio, Chile

5 out of 5
We took advantage of the free shuttle to Valparaiso. It was beautiful. Lots to see!

Coquimbo (La Serena), Chile

3 out of 5
We were there on a Sunday, so many things were closed or late to open. The town was walkable, but residents advised us to keep a tight hold on our belongings.

Arica, Chile

4 out of 5
Very interesting! We took an open air bus along the coast to visit the caves, then up on the hill for a great overlook. The town is friendly with lots of shops and restaurants. The woman in the tourist information office was especially helpful.

Callao (Lima), Peru

5 out of 5
Took a tour of the city and the Mate museum. The city square with its high cathedral and Government buildings was beautiful.

Salaverry (Trujillo), Peru

4 out of 5
Temple of the moon and Chan chan were impressive. The main square in the town was nice.

Manta, Ecuador

4 out of 5
Took a taxi to the town of Montechristi where the Panama hats are made. As it was Sunday, there was a huge flea market. Manta was also nice—beach, mall, seafood restaurants.

Puntarenas, Costa Rica

3 out of 5
No excursion, but walked through the artisan market.

Panama Canal Transit

5 out of 5
Always fascinating.

Cartagena, Colombia

4 out of 5
Pleasantly surprised to discover this lovely city. The street vendors are quite annoying though.


2 out of 5
Late disembarking and when it finally started it was very slow.
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