Dissapointed

Item: Norwegian Sun
Rating: 3
Author: shimpysanan

Norwegian Sun Cruise Review to Alaska - Gulf of Alaska

shimpysanan

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 10

Overall rating:

3 out of 5

Verified Review

7 Night Alaska Sawyer Glacier Southbound (Seward To Vancouver)

Sail date: July 18, 2016

Ship: Norwegian Sun

Cabin type: Inside

Cabin number: 8120

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

Food was terrible and service was OK. They changed ports last minute and all excursions were cancelled. We had booked excursions through outside parties which was cheaper. But the cruise director failed to honor any discount at all. Very dissapointed

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Very spacious and clean

Ship tip

The buffet food was terrible. But the restuarnat foo was decent. The service in the restaurants was not that great

Thumbs up

Ports of call

Seward (Anchorage), Alaska

5 out of 5

Cruise Hubbard Glacier

5 out of 5

Icy Strait Point (Hoonah), Alaska

3 out of 5

Juneau, Alaska

5 out of 5

Cruise Sawyer Glacier

5 out of 5

Ketchikan, Alaska

3 out of 5

Cruise Inside Passage, Alaska

3 out of 5

Vancouver (Canada Place), British Columbia

5 out of 5

11 Comments

askoleern 8 years ago

We were on this ship ,but only book threw the cruise line

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rdavis123 8 years ago

Depending on who you booked your excursions through you may be entitled to a refund. That is why you read the refund policies and all fine print. Same with the cruise documents. Be an informed cruiser and you'll have smooth sailing. We never book through the cruise line but use companies such as shore excursions.com or Orbitz which both have refund policies or guarantees. Going on our 14th cruise and never had any issues booking our own.

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kknorr0320 8 years ago

Most outside companies offer a full refund if your ship doesn't dock. Just read what's guaranteed.

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eddiemac1 8 years ago

Anytime!

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yulonda123 8 years ago

Ok, thank you!!😀

Thumbs Up 1

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eddiemac1 8 years ago

No, I either pre buy on the cruise line website or do it onboard

Thumbs Up 1

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yulonda123 8 years ago

@eddimac1, do you book using this app?

Thumbs Up 1

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eddiemac1 8 years ago

I always use the cruise line

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yulonda123 8 years ago

That's my only fear with booking via outside parties. There is more security booking through the cruise line.

Thumbs Up 3

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gidgygirl 8 years ago

That is why we always book through the cruise line..

Thumbs Up 2

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eddiemac1 8 years ago

Why should the cruise line offer anything when you booked through outside vendors? And, if you actually read the cruise contract, it clearly states ports are subject to change.

Thumbs Up 2

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Other reviews of this sailing

v-good

Great Alaska cruise

TRIP TO ALASKA