Never again on Norwegian Cruise Line

Norwegian Sun Cruise Review to Alaska - Gulf of Alaska

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 18

Overall rating:

2 out of 5
Verified Review
Norwegian Sun

7 Night Alaska Glacier Bay Northbound (Vancouver To Seward)

Sail date: June 08, 2015

Ship: Norwegian Sun

Cabin type: Balcony

Traveled as: Couple

Reviewed: 9 years ago

Review summary

Check-in process was very slow and inefficient. People were being trained while doing their job.

The stateroom was good!

Food was terrible!!! Service slow! Personnel was poorly informed.

The only good part of the cruise was the day in Glacier Bay with a ranger.

Highly recommend "Hurtigruten", another Norwegian cruise line which offers the service and food one likes to remember and recommend.

We will not recommend NCL to anybody!

 

 

Ship experiences

Food and Dining

1 out of 5
cheap "junk" food, or overcooked and tasteless. No Alaskan seafood!!! Including restaurants.

Entertainment

3 out of 5
Sun Showband was great!

Service and Staff

3 out of 5
Best service was by our steward on deck 10. Others were slow and not well trained.

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Nicely kept, plenty of hot water, balcony was great.

Ship tip

Food was bad at the cafeteria and most restaurants - La Cucina, Le Bistro and more than bad Las Ramblas! Again the over all ship was fine, our staterooms was great. Best days were the last two: Glacier Bay with the rangers was tops! and Hubbard glacier. Primarily because of the food, we would nev

Ports of call

Juneau, Alaska

5 out of 5
Mendenhall glacier and tram!

Cruise Glacier Bay

5 out of 5
Magnificent scenery!!! Very informative introductions by rangers!

Cruise Hubbard Glacier

5 out of 5
Worthwhile seeing!
Was this review helpful? 18

2 Comments

DKB    9 years ago

Hurtigruten is a totally different class of ships $3500 plus at 40% discount for least expensive cabin. Like comparing apples and oranges. We have cruised NCL numerous times and always been pleased regarding everything included bang for the buck. Try comparing them to their competitors.... RCCL, Holland America, Carnival etc.

glomarrone    9 years ago

I cruised through Norway on a Hurtigruten ship and had a marvelous time.  I have fond memories of the cruise.

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