Norwegian Star Cruise Reviews - Reviews

Booked cruise thru and glad we did. Sailed on the Norwegian Star in November and March and in spite of some tender issues and one bad dining experience on the March cruise that the Maitre D' made amends for had a great time.  We look forward to cruising again on Norwegian and will definitely book with .  Mitch followed up to make sure we were ready for the cruise  and that the cruise met our expectations.  Glad that customer service is alive and well.  As we say in the US Navy - Bravo Zulu for a job well done.

My wife and I really looked forward to the "5 Star Experience" on the Norwegian Star. We have previously cruised with all of the major players in the cruise world. This was our first trip via Norwegian cruise lines. I can promise you it will be our last. The food was OK, entertainment was non-existent, and the staff was pitiful. Unfortunately the "Freestyle Cruising" they claim makes vacationing better is awful and poorly explained. The only possible way we may have enjoyed this cruise was if we never cruised before. We had previous expectations from better cruise lines go onto the boat. (i.e Carnival & Royal Caribbean) None of which were met by the Norwegian Star staff.  I could go on and wright a book about the poor experience. However I don't get paid to warn you. So please think twice before booking Norwegian. Save yourself the disappoint.

Food was good but not great.  Entertainment was very good.

Staff was friendly and responded well to request. No mention of the student

break crowd that would be on the ship.not that it would have made a difference as they were fun to be around.  Some individuals would have scheduled differently

had they know the makeup of the group.

You will be doing a lot of waiting to get a cocktail. Most Bartenders were very rude. The rest was OK. Food was average. Love the sun so $599.00 for a 7 day NCL cruise you will need to suck it up on some things.

Food good room small and loud bad smell outside of cabin .shipping was very clean. Over all the trip was ok .we had good weather. Look like you don t want to hear the truth.

We enjoyed our cruise; it was very relaxing---we were limited in our ability to access the Versailles Dining Room due to all of the stairs---my husband is legally blind and negotiating all of the stairs was hazardous for us.  All of the staff, from embarkation to debarkation were very friendly and accommodating.  Our minisuite was very nice.

High winds and high waves prevented the Star from docking at Costa Maya, Mexico, so the Star went directly to Cosumel, Mexico and stayed overnight. Our Costa Maya shore excursions were refunded, but we sure missed the port call. Ship captain said it was his decision. Not as many misquitos, as we had expected in the Southern Caribbean, We sprayed at each port of call, the cruise line did nothing. Told passengers it was their responsibility to protect themselves from misquitos and the Zika virus. Cruise line did not spray the ship, while in port. Last cruise for us on Norwegian Cruise Line.

Longer than expected dining times for dinner in the two Dining Rooms. One night our dining experience took 2 hours & 15 minutes. Three evenings we sat at the table for quite some time before a waiter even came to our table. The wait time between courses was too long. We had 6:30pm reservations each evening and the least amount of time we spent at the table was 1hour & 45 minutes.

Long lines for bar service! Unable to get to the pool/hot tubs as Spring Breakers were living in those areas. At one point, we counted 21 people in one hot tub, 19 in the other one. Any effort to get to one of the hot tubs was met with..." No room here, folks". We did enjoy our evenings in the Atrium and at the bar located at O'Sheehans. Our room was nice, though the last morning on ship, the room steward had moved our carryon luggage off the bed and was making up the room around our things. It was 8:00am & we had gone to breakfast with plans to return for our luggage at that time. We were off the ship by 8:30am as we were instructed to do, but I felt you could wait to begin cleaning, changing beds until we were out of the room.

the cruise was altogether good, the weather was very fine and the stewards and waiters really were nice and competent persons. They did everything to make the trip a success.

I will sail again on Norwegian, but only on a new ship.  Norwegian Star was outdated, food was ok at best, staff.....for a cruise line, the worst group of people I have sailed with. 

Destinations were fun, and the people I traveled with made the trip. 

My daughter and I recently returned from this 7 day cruise. We were very pleased with our stateroom.  The room as clean and our steward was very efficient.  The meals were excellent. We dined in each of the restaurants and were pleased with the food.  There were many choices available daily at the buffets.  We also enjoyed the "Theme Nights" regarding food.  Several meals were prepared poolside and those were delicious as well.  The entertainment was fantastic.  There were a variety of types of performances and the entertainers themselves were outstanding.  I would highly recommend this ship and cruise line.  The staff throughout the ship were helpful and did whatever they could to ensure we had a wonderful cruise.

Our only complaint is that they did not serve freshly popped popcorn anywhere on the ship.  The weather was perfect.  The room was very comfortable and our room steward, Juan, did a fantastic job.  We loved the towel animals and extra pool towels.  Wonderful coffee and meals in all of the restaurants.  We were not able to stop in Costa Maya for reasons unknown, however, we did get an overnight in Cozumel.  We enjoyed the "freestyle" atmosphere, but would have liked to have more servers available poolside.  We would definitely cruise Norwegian again.

the Star is a very comfortable and interesting ship. Easy to get around in once you figure out the dead ends and dining room situations.  The itinerary was good although we had to switch the Belize port which was disappointing.  And we missed Costa Maya due to heavy surf.

there is not much entertainment compared to the Epic or Breakaway.  The staff was extra special friendly and accommodating.  The food was good to very good.

the spa was fair compared to newer and bigger ships, but it did the trick for what I needed.   It was also a tad more expensive than previous cruises for comparable accommodations.

all in all I had a very positive experience.

I am vegan and I was worried about eating on the cruise. I has a guy named Hilario who would bring me a vegan meal everyday. It made my trip more relaxed knowing I had wonderful food options! 

Our time aboard was, for the most part, very relaxing and enjoyable.  We loved the freestyle dining and didn't have to wait in line regardless of the time we chose to dine.  Great staff throughout!

A word of advice...be careful where you book your cabin and if you like to turn in on the early side of the evening, DO NOT book a cabin on deck 11 under the pool.  They like to party late.

All was very good on the cruise with the exception of the food which was, IMO, bad quality. My room (5152) was also very, very noisy. The entertainment was fantastic!!

The ship was clean and the staff where all very friendly . We had a great dinner at Cagneys 32 0z porterhouse was awesome,La Cucina  also excellent ,Le Bistro a fantastic 32 0z rib eye The brazilian resturant Madurnos two thumbs down service was slow and only brought the tenderloin around once our whole meal.

The buffet was very good every time we ate there .

The shows to us where not very good ,less than average.

The ship has only one pool that is small and crowded and the spa pool was a lap pool @$139 a week each ,no thanks

We had a inside cabin mid ship deck nine two small for us and not enough space to store our clothes .

Embarkation was not bad except you could not go to your cabin until 130pm I guess its a NCL thing . Disembarkation was smooth though .

It was all good but I just wish that the maeket.place was more updated with the decore and that there was more options of food available around the pool deck area.  I also found that there were not too many waiters going around asking for drinks while laying around the pool decks.

Tampa is good port.    Easy access terminal.    Ship has 2300 passengers which we prefer over bigger ones.     Redone in 2015 so everything looked clean and nice.    Shows and other activities were well attended.   Food overall was pretty good except for lack of fresh baked bread, pastry, and desserts.   That and pushy sales in health club will lead us to another cruise line next time.    Roatan had lots to do.   Belize cave tube was one of a kind.   We visited Alta Ha and were pressed for time doing both.   Cozemel dock feeds into block after block of shopping.   Perfect break from long cold winter

We took a 7 day Western Caribbean Cruise out of Tampa on the Star.  We were very disappointed on the food on this voyage.  We were excited to try the breakfast at O'Sheenans.   Turns out that the food was apparently just buffet food that was brought up to us.  The French toast was completely cold and the scrambled eggs were the weird egg substitute that the buffet uses (and yes again ice cold).   At the Aqua restaurant the Prime rib was good but the baked potato with sour cream and chives had literally 1/4 tsp of sour cream and exactly 2 chive bits.  The broccoli that came with it was literally 1 florette.   And this was after waiting 40 minutes for a table.   The service in the Aqua was extremely slow.    Drinks at every place on the ship were like $11 after the 18% gratituity was added.   Apparently with all the people on the ship with the free drink package the bartenders were making alll drinks extremely weak.  Maybe okay if you're not paying but paying full price this was was very disappointing.   We get the free drink package advertisements all the time but whenever we want to cruise there is always some blockout etc.     On the plus side the room was very clean and cabin steward was very diligent and nice.  Spa staff were really nice and my massage was wonderful.  Not sure we want to try Norwegian again unless we got the free specialty dining and drink package.