Norwegian Star Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Vote
1

3 out of 5

Nice Relaxing Cruise with good ports of call, but the bar service was poor.

Sail Date: March 13, 2016

Reviewed: 8 months ago

Traveled As: Family (older children)

Room Type: Oceanview

For the most part I enjoyed my cruise on the Star, the ports were very nice, the food was Great and there were a lot of things to do. The ship is very clean and up to date, the staff is very friendly, but it could use some more night life.  one big issue we had  was the poor bar service due to under staffing, most wait times for beverages was over 10 minutes in a long line across the pool deck or in the lounge areas. Also if your child is not 13 at the time the cruise starts they have to go in the children’s area, this is a foolish policy my child was 8 days away from 13 and her friends we traveled with on the cruise were all 13, but she could not go in the same area, you need to use a bit of common sense and empower your staff to make smart decisions.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
They need more social bar type atmouspher, all of the bar area's of the ship are too small.
Children's Programs
If your child is not 13 at the time the cruise starts they have to go in the children’s area, this is a foolish policy my child was 8 days away from 13 and her friends we traveled with on the cruise were all 13, but she could not go in the same area, you need to use a bit of common sense and empower your staff to make smart decisions.
Entertainment
the shows were all good, they are some of the best I have seen on a cruise
Service and Staff
The crew was very friendly , but the bar service was very poor due to long lines and understaffing.
Food and Dining
The Food was Great, but be prepaired for alot of upcharges. Too many actualy.


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