Review of Norwegian Star cruise March 6th - March 13th

Norwegian Star Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 6
Helpful Votes: 182

Overall rating:

3 out of 5
Verified Review
Norwegian Star

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: March 06, 2016

Ship: Norwegian Star

Cabin type: Balcony

Cabin number: 10088

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

Longer than expected dining times for dinner in the two Dining Rooms. One night our dining experience took 2 hours & 15 minutes. Three evenings we sat at the table for quite some time before a waiter even came to our table. The wait time between courses was too long. We had 6:30pm reservations each evening and the least amount of time we spent at the table was 1hour & 45 minutes.

Long lines for bar service! Unable to get to the pool/hot tubs as Spring Breakers were living in those areas. At one point, we counted 21 people in one hot tub, 19 in the other one. Any effort to get to one of the hot tubs was met with..." No room here, folks". We did enjoy our evenings in the Atrium and at the bar located at O'Sheehans. Our room was nice, though the last morning on ship, the room steward had moved our carryon luggage off the bed and was making up the room around our things. It was 8:00am & we had gone to breakfast with plans to return for our luggage at that time. We were off the ship by 8:30am as we were instructed to do, but I felt you could wait to begin cleaning, changing beds until we were out of the room.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Had no hot water on one day of our cruise and only warm on another day. We did report the situation and had hot water again by the next day.

Ship tip

Liked the location of our Stateroom, Mid-ship Balcony. Liked the Atrium area and O'Sheehan's restaurant. The staff in O'Sheehans was the most friendly we had during our cruise. The Bar staff was kept very busy but were for the most part friendly as well.

Ports of call

Tampa, Florida

5 out of 5
Segway tour was fun!

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5
Loved the zip-lining and tour!

Harvest Caye, Belize

5 out of 5
Loved the jungle excursion to the ruins.

Costa Maya (Mahahual), Mexico

1 out of 5
Were unable to dock at Costa Maya

Cozumel, Mexico

5 out of 5
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4 Comments

Trevor501    8 years ago

Sail date March 6th. The pool bar was a 20 min wait to get a Cocktail. No waiters available. 

Buffet was always crowded & breakfast had the same food. Rooms OK. Ship was old and remodeled partially. They get your money up front for the Alcohol package so there is no incentive to provide good service.  

 

JusMe    8 years ago

Most cruise lines the MDR is about 1.5 to 2 hours for dinner.  If you do not want to spend that much time you can go to other dining venues like the Buffet, burger grill, pizza or Deli.  

 

I will say though,  that the worst service I have had on any cruise ship has been both times on the NCL Star. (out of over 20 cruises)

noname111    8 years ago

Thank you for posting the review and comments. It is unfortunate when experience doesn't live up to the hype. Don't give up on cruising altogether. Instead, look at taking a cruise on another line.  Each cruise line approaches onboard experience and customer service a bit differently. 

Trevor501    8 years ago

Was on the same cruise. Bar lines were long and waited for a cocktail 20min around the pool. Most bartenders were very rude.

Everything else was fair. For $599 7 days pay a little more for better service.

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