Norwegian Star Cruise Reviews - Reviews

We thoroughly enjoyed the ship, the itinerary & all of the ports we visited! It was pretty warm & humid in most of the ports, so would suggest traveling later in the month (Sept.) or possibly in late spring.

Wished we had gotten a quite room for the first three nights!

Being on Deck 11 was a nightmare that ruined what could have been a great experience. Dining was great, shows were great, drink service average, excursions average quality, ports average since a lot of the same settings ... set up for the cruise ships, but the cabin experience on Deck 11 was a terrible with the Deck 12 noise that lasted throughout the night.

The cruise had an excellent selection of ports. I only wish we had more time. The crew was friendly and helpful. The clientele of a European port is varied with quite a few different languages being spoken aboard, and I found that the crew managed this well.

A very nice cruise. We missed the first port due to problems beyond Norwegians control but after that all went very well and a good time will be had by all.

We have cruised over 15 times and this one has been the worst experience by far. The service of all the staff was excellent with the exception of an individual in the customer service area. The food variety was not what I expected when thinking of previous cruises, some of them with the same cruise line. The shows were not exciting for us, with the exception of the magic show all the other shows felt repetitive. At the end to make matters worst, a passenger decided to jump creating a mess for everyone else. We understand that the cruise line had a responsibility to stay in the area and search for the person but we were very disappointed and frustrated with what the cruise staff did to help us rebook our flights coming back home. They provided just a few computer and a couple of phones to make the changes. With hundreds of people in line waiting to use them. We never made to the front of the line by the time the cruise arrived into port. The cruise staff should have made the phones in the cabins available so we could call from there the airlines or activate the cell phone service so we could use our phones but they didn't do neither of those. By the time we were able to obtain cell phone signal and contacted the airlines we all were considered no shows and new one way tickets had to be purchased. Aside from having to book hotel, pay for taxis, etc. The additional expense for us and our two sons and girlfriends came to around $7,000 and the most disappointing thing is that the cruise line is not offering any help with all these additional expenses...

Overall , great ports and service. I would love to have more time in Croatia. Shows are ok , not a lot of variety after the main shows. Love the Asian night - hopefully more over asian will be served like- korean , vietnamese and filipino dishes. Will suggest smaller portions but flavorful and less salty for guest to enjoy.

This was my first cruise ever and I really enjoyed myself. I’m 28, single, w/ no children. I came on the cruise with my 2 sisters, their 3 kids (12-17), our mother, and my best friend. Not the best cruise for small children or kids who live in the pool since there is only 1 and it’s small. Visited every port except Dubrovnik. I will suggest that you have a plan for each port but no pre-paid excursions or tours. Time constraints can make previously planned and pre-paid events difficult to attend. Also, biggest cost was on transportation in each port. Traveling in a group, with proper negotiation skills, can bring down the price. My sister was almost stranded in Dubrovnik with a large group of other cruise passengers so pay attention to your time. Go in off season and it will be more enjoyable. Overall I had a great experience.

Overall,this being our third NCL cruise with a family of ten,it was quite good,Having cruised on newer ships and being in the Haven we constantly compared and found things which fell short of our expectations,By our knowledge we got the service which should have been provided.Case in point,You didn't asked for comments of our Disembarkation.Thats where NCL stepped up and provide us with excellent service.They provided me with a wheel chair and guide to take me and my family to where you get the water taxi to our hotel.This helped all of us a lot.

Overall great ship. Although a little tired. Cabin 9019 was nice and quiet. Close to the theater and a couple of restaurants. No information regarding formal night so we missed out but didn't notice people dressed up. Lovely cruise, I just don't recommend the ports.

I was very disappointed in the iConcierge service/app (communicating with other passengers). It cost $9.99 and worked so sporadically it wasn't worth it! And there was no way to explore Dubrovnik without PAYING to get somewhere. If you're going to port away from a town center you should INCLUDE a shuttle to the town. Instead Norwegian charged $15 per person or you could pay for your own cab. But it was way too far away to walk to anything. Very disappointing! The "Ultimate" beverage package did not include coffee shops or water. Are you kidding me?

Great cruise overall. All port calls were very busy and congested with heavy traffic and a lot of tourists. The crowds were manageable but it created lost time in sightseeing.

It’s like a Holiday Inn & TGIFriday’s meets cruise ship. If you go with those expectations, you will not be disappointed. The ship is older and cabin bathrooms need an update. Most notably the food/menu needs a complete makeover! Recommend this cruise in Sept-October.

Great cruise and enjoyed all of the ports. Excellent service and greatly improved food

Disembarkation was terrible. NCL staff said they hadn't docked at that terminal before. We were in lines with only one elevator. Ship was nice & clean and staff were great.

Being able to visit three countries and 6 different places in the Adriatic Sea for 8 days was a wonderful experience

Norwegian wants to nickel and dime everything. Food was awful. Hospitality was zero! Most ports were tinder and it was a two to three hour ordeal to leave the ship. Each post was almost 4 hours, by the time you got off and had to wait in line to get on the ship again. We had a private photographer booked for our 15year wedding anniversary, and they would not allow us to leave slightly early to make our appointment for Santorini. We ended up missing our appointment, no one from management cared. There were no feminine hygiene products that were available in case of an emergency!

You have all my comments above Do not think i will do NCL in the future

Overall, this was a great experience! The staff made you feel so welcome!

This trip was my fortieth birthday treat and Norwegian made it exceptional. We had a lovely time and have been recommending it to all of our friends.