Norwegian Star Cruise Reviews - Reviews

This was my second cruise. I liked the idea of freestyle dining but I think it takes away from the experience. the dining staff in the main dining room were not attentive. We typically would run out of water and no one would come to refill our glasses. I feel that they did not go out of their way since you did not have an assigned waiter during the cruise and did not have to work as hard for tips. the tips are collected at end of the cruise and distrubuted by Norweigian to all the staff. The food was ok. For lunch in the main dining, the menu would be the same every other day. The food quality was not good as on my previous cruise. The pool staff was good. The drinks were much better at the pool. I did have the beverage package. I thought it included water but doesn't. The entertainment was ok but not spectacular. I did enjoy the acrobatic performance. Michelled(singer) was funny but typical cruise singer. The cabin was nice. There was a fridge in the room that was stocked but this is NOT included in the beverage package. The shower was spacious. The housekeeper was friendly and efficent. The tendering process needs to be better. I would get inline at 8am for 8:30 tender tickets. By the time, I got to the front of the line, I would be in group 11. People would get 10 tickets and just give them away or not use them. This would delay people from getting off the ship. We had to tender in 3 ports. If you purchase an excurision thru Norwegian you get priority tender.

Cruise exceeded our expectations. Ship and staff were wonderful. Overly accommodating. Ports of call were perfect places where we had never been.

Loved the suite and the itinerary but NCL needs to make improvements on their services otherwiase.

I have been on several cruises and this has to be one of the best fun filled cruises with exceptional ports of call. I would do this one again!

I am very satisfied of my first experience on a cruise. No complaint at all. I really like my experience.

Overall wonderful experience however, did not enjoy having to wait in line so much for almost everything, food, drinks, tender tickets, bathrooms, excursions. It's tough going to these small beautiful towns and have one or two other ships in port also. Made the area very crowded and more touristy rather than quaint and beautiful.

The vast majority of the staff were stellar, and the ports-of-call were well worth seeing. There were issues I wish I'd known about, and I'll outline them in the order in which they impacted our overall experience. First, the jogging track was located DIRECTLY over our room on Deck 12, and the closure of that track until 9:00a was not enforced so we were woken every morning between 6-7am by joggers pounding over our ceiling. d someone up from security to enforce the curfew. Enforcement of the curfew NEVER happened, and the inadequate signage was never amended. Second, shore excursions didn't include adequate free time (10-20 minutes on average) and involved a lot of waiting around and disorganization. Last, the band hired to entertain on the pool deck was below average. Pool and buffets were often over-crowded so we stuck with smaller venues and avoided the pool. Stage shows, specialty restaurants and most staff were excellent but we will book our own shore excursions next time and will choose a different deck for our room.

Ports were great! Need to work on onboard activities.

We booked an excursion at every port of call. We enjoyed the places we've visited. However, we wished that we were able to spend some minutes to go shopping for souvenirs in Dubrobnik, Croatia.

We thoroughly enjoyed the ship, the itinerary & all of the ports we visited! It was pretty warm & humid in most of the ports, so would suggest traveling later in the month (Sept.) or possibly in late spring.

Wished we had gotten a quite room for the first three nights!

Being on Deck 11 was a nightmare that ruined what could have been a great experience. Dining was great, shows were great, drink service average, excursions average quality, ports average since a lot of the same settings ... set up for the cruise ships, but the cabin experience on Deck 11 was a terrible with the Deck 12 noise that lasted throughout the night.

The cruise had an excellent selection of ports. I only wish we had more time. The crew was friendly and helpful. The clientele of a European port is varied with quite a few different languages being spoken aboard, and I found that the crew managed this well.

A very nice cruise. We missed the first port due to problems beyond Norwegians control but after that all went very well and a good time will be had by all.

We have cruised over 15 times and this one has been the worst experience by far. The service of all the staff was excellent with the exception of an individual in the customer service area. The food variety was not what I expected when thinking of previous cruises, some of them with the same cruise line. The shows were not exciting for us, with the exception of the magic show all the other shows felt repetitive. At the end to make matters worst, a passenger decided to jump creating a mess for everyone else. We understand that the cruise line had a responsibility to stay in the area and search for the person but we were very disappointed and frustrated with what the cruise staff did to help us rebook our flights coming back home. They provided just a few computer and a couple of phones to make the changes. With hundreds of people in line waiting to use them. We never made to the front of the line by the time the cruise arrived into port. The cruise staff should have made the phones in the cabins available so we could call from there the airlines or activate the cell phone service so we could use our phones but they didn't do neither of those. By the time we were able to obtain cell phone signal and contacted the airlines we all were considered no shows and new one way tickets had to be purchased. Aside from having to book hotel, pay for taxis, etc. The additional expense for us and our two sons and girlfriends came to around $7,000 and the most disappointing thing is that the cruise line is not offering any help with all these additional expenses...

Overall , great ports and service. I would love to have more time in Croatia. Shows are ok , not a lot of variety after the main shows. Love the Asian night - hopefully more over asian will be served like- korean , vietnamese and filipino dishes. Will suggest smaller portions but flavorful and less salty for guest to enjoy.

This was my first cruise ever and I really enjoyed myself. I’m 28, single, w/ no children. I came on the cruise with my 2 sisters, their 3 kids (12-17), our mother, and my best friend. Not the best cruise for small children or kids who live in the pool since there is only 1 and it’s small. Visited every port except Dubrovnik. I will suggest that you have a plan for each port but no pre-paid excursions or tours. Time constraints can make previously planned and pre-paid events difficult to attend. Also, biggest cost was on transportation in each port. Traveling in a group, with proper negotiation skills, can bring down the price. My sister was almost stranded in Dubrovnik with a large group of other cruise passengers so pay attention to your time. Go in off season and it will be more enjoyable. Overall I had a great experience.

Overall,this being our third NCL cruise with a family of ten,it was quite good,Having cruised on newer ships and being in the Haven we constantly compared and found things which fell short of our expectations,By our knowledge we got the service which should have been provided.Case in point,You didn't asked for comments of our Disembarkation.Thats where NCL stepped up and provide us with excellent service.They provided me with a wheel chair and guide to take me and my family to where you get the water taxi to our hotel.This helped all of us a lot.

Overall great ship. Although a little tired. Cabin 9019 was nice and quiet. Close to the theater and a couple of restaurants. No information regarding formal night so we missed out but didn't notice people dressed up. Lovely cruise, I just don't recommend the ports.

Great cruise and enjoyed all of the ports. Excellent service and greatly improved food