Venice and the Greek Isle Cruise on NCL

Norwegian Star Cruise Review to Europe - Eastern Mediterranean

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 55

Overall rating:

3.9 out of 5
Verified Review
Norwegian Star

7 Night Greek Isles (Venice Roundtrip)

Sail date: September 30, 2018

Ship: Norwegian Star

Cabin type: Suite

Cabin number: 10728

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

Loved the suite and the itinerary but NCL needs to make improvements on their services otherwiase.

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5
the dining staff in all the restaurants we dined in were horrible, including the specialty restaurants. They made mistakes, did not pay attention to orders, disappeared for long periods of time. At one point, one server left with my shipboard card to get beverages and didn't return for almost 30 minutes. When she did, she forget the wine glass, went to retrieve it and then returned keeping my card with her. I had to call after her to bring it back.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

Service and Staff

4 out of 5
I'm giving this one 4 stars because we stayed in a suite and our cabin attendants, butler and concierge were excellent but I can't say that about the rest of the staff.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Venice, Italy

5 out of 5

Kotor, Montenegro

4 out of 5

Mykonos, Greece

5 out of 5

Santorini, Greece

5 out of 5

Corfu, Greece

3 out of 5

Dubrovnik, Croatia

5 out of 5

Disembarkation

4 out of 5
our conciege provided priority disembarkation otherwise we would have missed our water taxi. There are no formal announcements or lectures about disembarking for anyone not in a suite so many passengers carried their luggage off the ship thus creating chaos.
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