beautiful ship but staff -not very knowledgeable

Norwegian Spirit Cruise Review to Caribbean - Eastern


Contributor Level: Third Mate
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 2

Overall Rating:

3.0 out of 5
Verified Review
7 Night Eastern Caribbean (Port Canaveral Roundtrip)
Sail Date: November 21, 2015
Ship: Norwegian Spirit
Cabin Type: Inside
Cabin Number: 5099
Traveled As: Family (young children)
Reviewed: 1 year ago

very nice ship but staff starting with check in were not very knowledgeable At check in staff did not have proper training on new computer software.  Restaurant staff were very unorganized with a 45 minute wait each night. Once seated service was very slow but food was delicious.  Buffet staff were right on target, food was great, always a clean table to be found. Entertainment was great. Our room was fine and room steward was fantastic. Ports were incredible.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
sandy was perfect

Ship Tip

my time dining-make a reservation time before you board or you will be waiting a long time

5 out of 5
5 out of 5
we tendered and it took a very long time to unload all passengers
5 out of 5
the Baths are a must see
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