beautiful ship but staff -not very knowledgeable

Norwegian Spirit Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 5
Helpful Votes: 69

Overall rating:

3 out of 5
Verified Review
Norwegian Spirit

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: November 21, 2015

Ship: Norwegian Spirit

Cabin type: Inside

Cabin number: 5099

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

very nice ship but staff starting with check in were not very knowledgeable At check in staff did not have proper training on new computer software.  Restaurant staff were very unorganized with a 45 minute wait each night. Once seated service was very slow but food was delicious.  Buffet staff were right on target, food was great, always a clean table to be found. Entertainment was great. Our room was fine and room steward was fantastic. Ports were incredible.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
sandy was perfect

Ship tip

my time dining-make a reservation time before you board or you will be waiting a long time

Ports of call

Port Canaveral, Florida

5 out of 5

Nassau, Bahamas

5 out of 5

Charlotte Amalie, St. Thomas

5 out of 5
we tendered and it took a very long time to unload all passengers

Tortola, British Virgin Islands

5 out of 5
the Baths are a must see
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