Norwegian gave us the vacation of a lifetime

Norwegian Spirit Cruise Review to Europe - Mediterranean


Contributor Level: Third Mate
Experience: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

5.0 out of 5
Verified Review
12 Night Grand Mediterranean (Barcelona To Venice)
Sail Date: September 18, 2015
Ship: Norwegian Spirit
Cabin Type: Balcony
Cabin Number: 11056
Traveled As: Couple
Reviewed: 1 year ago

Norwegian Spirit's crew gave us the trip of our lives even under the most difficult circumstances.  We have been planning this trip for over a year.  Unfortunately our traveling companion had a heart attack the third night out of port.  The onboard Doctor saved her life and made sure that she received the best possible care at a Rome hospital and continued to follow her recovery.  The Embarkation Clearance Officer contacted us the next day and offered to allow us to use their phone to keep in contact with our friends and encourage them.  That is customer service.

In addition to the excellent customer service, the Shore Excursions were fantastic, the food the best the activities we participated in were great.  My next Cruise will definitely be with NorwegianHappy

 

 

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
The cabin was spacious and with an excellent design
5 out of 5
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5 out of 5
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