Norwegian Spirit Cruise Review to Europe - Mediterranean

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Votes
4

3 out of 5

Itinerary was great

Sail Date: May 30, 2014

Reviewed: 2 years ago

Traveled As: Singles/Friends

Room Type: Balcony

Cabin: GTY

Being able to visit five countries and ten ports in 12 days was remarkable.  The food was good but menus were very similar.  Staff was polite and service was good.  Our stateroom was disappointingly small for a balcony room.  Our cabin location was fine but part of the reason I picked the cruise was because of the water feature in the back of the ship which I found out was only for children 12 and under.  Most of the entertainment were things that did not interest us and did not seem suitable for family participation.  Embarking and disembarking were the ships weakest points.  The itinerary said Venice in the first two days but we realized the second was actually at sea.  We had to miss one of our excursions and barely made it to the other one.  Directions to get the water taxi were very unclear.  We almost missed it and our excursion.  At Mykonos we waited in line following what the signs said which were unclear they didn't specify where to go and when we got to the end of the line the guy said we were in the wrong line.  We had too go to the front desk because we had a limited time to get to our excursion and they were calling out only number 3 and we were assigned #6.  She changed our number to 3 and told us to go to the front of the line.  The people waiting seemed upset that we were getting in front of them but if we hadn't we would have missed our excursion.  It seemed if you didn't do your excursions with NCL you got ignored.  It was very hectic and unorganized.  The final disembarkation was just as confusing.  They did not let us know that the taxis were on strike.  We did not even know where to go and that we needed to take a bus outside the port.  It was nice that they came around with water and orange juice while we waited for the bus.  Everyone we spoke to seemed confused as to how too get from the port to the hotel.  No bus schedule was provided we got dropped off with our luggage and had no clue where to go.  We did enjoy the cruise but NCL could have made it alot easier.   

Ship Quality
The room size was too small
Food and Dining
Service and Staff
Entertainment
Children's Programs
Onboard Activities
Destinations and Excursions
Except poor directions as to getting to your excursion.
Cabin / Stateroom
It was way too small. The mattresses were extremely uncomfortable. I woke up with severe back pain every morning. Two nights before the cruise was over I had our steward make up the couch for a bed which believe it or not was much more comfortable.
Venice, Italy
At sea instead of extra day in Venice since they left at 1:00am which was 1 hour.
Piraeus (Athens), Greece
Kusadasi (Ephesus), Turkey
Istanbul, Turkey
Mykonos, Greece
Bad directions for disembarkation.
Naples, Italy
Civitavecchia (Rome), Italy
Livorno (Florence & Pisa), Italy
Toulon, France
Barcelona, Spain
Very bad disembarkation and lack of direction.

Tip

Purchase a suite instead of a balcony room.



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