Itinerary was great

Norwegian Spirit Cruise Review to Europe - Mediterranean


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

3.0 out of 5
Verified Review
12 Night Grand Mediterranean (Venice To Barcelona)
Sail Date: May 30, 2014
Ship: Norwegian Spirit
Cabin Type: Balcony
Cabin Number: GTY
Traveled As: Singles/Friends
Reviewed: 3 years ago

Being able to visit five countries and ten ports in 12 days was remarkable.  The food was good but menus were very similar.  Staff was polite and service was good.  Our stateroom was disappointingly small for a balcony room.  Our cabin location was fine but part of the reason I picked the cruise was because of the water feature in the back of the ship which I found out was only for children 12 and under.  Most of the entertainment were things that did not interest us and did not seem suitable for family participation.  Embarking and disembarking were the ships weakest points.  The itinerary said Venice in the first two days but we realized the second was actually at sea.  We had to miss one of our excursions and barely made it to the other one.  Directions to get the water taxi were very unclear.  We almost missed it and our excursion.  At Mykonos we waited in line following what the signs said which were unclear they didn't specify where to go and when we got to the end of the line the guy said we were in the wrong line.  We had too go to the front desk because we had a limited time to get to our excursion and they were calling out only number 3 and we were assigned #6.  She changed our number to 3 and told us to go to the front of the line.  The people waiting seemed upset that we were getting in front of them but if we hadn't we would have missed our excursion.  It seemed if you didn't do your excursions with NCL you got ignored.  It was very hectic and unorganized.  The final disembarkation was just as confusing.  They did not let us know that the taxis were on strike.  We did not even know where to go and that we needed to take a bus outside the port.  It was nice that they came around with water and orange juice while we waited for the bus.  Everyone we spoke to seemed confused as to how too get from the port to the hotel.  No bus schedule was provided we got dropped off with our luggage and had no clue where to go.  We did enjoy the cruise but NCL could have made it alot easier.   

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5
The room size was too small

Cabin / Stateroom

1 out of 5
It was way too small. The mattresses were extremely uncomfortable. I woke up with severe back pain every morning. Two nights before the cruise was over I had our steward make up the couch for a bed which believe it or not was much more comfortable.

Ship Tip

Purchase a suite instead of a balcony room.

3 out of 5
At sea instead of extra day in Venice since they left at 1:00am which was 1 hour.
5 out of 5
5 out of 5
Bad directions for disembarkation.
5 out of 5
5 out of 5
5 out of 5
Very bad disembarkation and lack of direction.
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