The staff on Norwegian was amazing, However, all inclusive company that we booked through was terrible and everything was messed up with our reservations. Nothing was correct and I will never book through this company again!

Norwegian Sky Cruise Review to Caribbean - Eastern

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 4

Overall rating:

3.2 out of 5
Norwegian Sky

9 Night Caribbean: Dominican Republic & Antigua (Miami Roundtrip)

Sail date: March 21, 2023

Ship: Norwegian Sky

Cabin number: 8068

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

I would rate this experience mediocre just because the staff was absolutely amazing!

Embarkation

1 out of 5
We didn’t have the proper materials we needed to board, our cruise travel agent did not give us any information. She messed up our reservations and we did not receive our credits nor our all inclusive package. Horrible experience!

Ship experiences

Food and Dining

3 out of 5
The food was great until the last couple days, our family caught the norovirus from contaminated food and were extremely sick for 3 days, hitting each member of our family one by one.

Onboard Activities

3 out of 5
Norwegian did great with on board activities such as games shows, and family activities.

Entertainment

3 out of 5
The singers did great, having more pool parties with dancing similar to the last party, glow in the dark, would have been nice.

Children's Programs

1 out of 5
Na

Service and Staff

5 out of 5
The staff was the best and took excellent care of us. They did their best to correct the problems the travel agency created.

Ship Quality

3 out of 5
Staff cleaned the rooms perfect but we did catch the norovirus due to contamination.

Cabin / Stateroom

3 out of 5
Extremely small but comfortable beds.

Ship tip

Don’t take long trips with this company or you might get sick from contaminated food.

Ports of call

Miami, Florida

3 out of 5
Great staff

Puerto Plata, Dominican Republic

5 out of 5
This place had an amazing welcoming atmosphere with tons to do.

San Juan, Puerto Rico

1 out of 5
This was the worst stop, no beaches, nothing to do off the port.

Philipsburg, St. Maarten

5 out of 5
This was our favorite stop, beautiful beaches, easy access with water taxi to the beach, and tons to do.

St. John's, Antigua

2 out of 5
We were there on a Sunday and everything was closed. We had no choice but to take a taxi to the beach.

Charlotte Amalie, St. Thomas

3 out of 5
This was the stop we were looking forward to, and were very disappointed. We had no time to explore, got there at 7 am, nothing opened till 9 and we left at 1. No time for activities or the beach. Wish we had more time.

Great Stirrup Cay (Cruise Line Private Island), Bahamas

4 out of 5
This place was amazing with beautiful beaches and great food.

Disembarkation

2 out of 5
Our family started getting sick the day before we arrived in Miami. My husband didn’t experience great stirrup bay due to the norovirus. I was sick the day we arrived in Miami, my daughter got sick later that afternoon. We spent the next two days in a hotel vomiting violently with diarrhea and stomach cramps that were unbearable due to the norovirus.
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