The staff on Norwegian was amazing, However, all inclusive company that we booked through was terrible and everything was messed up with our reservations. Nothing was correct and I will never book through this company again!
Norwegian Sky Cruise Review to Caribbean - Eastern
I would rate this experience mediocre just because the staff was absolutely amazing!
Embarkation
1 out of 5
We didn’t have the proper materials we needed to board, our cruise travel agent did not give us any information. She messed up our reservations and we did not receive our credits nor our all inclusive package. Horrible experience!
Ship experiences
Food and Dining
3 out of 5
The food was great until the last couple days, our family caught the norovirus from contaminated food and were extremely sick for 3 days, hitting each member of our family one by one.
Onboard Activities
3 out of 5
Norwegian did great with on board activities such as games shows, and family activities.
Entertainment
3 out of 5
The singers did great, having more pool parties with dancing similar to the last party, glow in the dark, would have been nice.
Children's Programs
1 out of 5
Na
Service and Staff
5 out of 5
The staff was the best and took excellent care of us. They did their best to correct the problems the travel agency created.
Ship Quality
3 out of 5
Staff cleaned the rooms perfect but we did catch the norovirus due to contamination.
Cabin / Stateroom
3 out of 5
Extremely small but comfortable beds.
Ship tip
Don’t take long trips with this company or you might get sick from contaminated food.
This was the stop we were looking forward to, and were very disappointed. We had no time to explore, got there at 7 am, nothing opened till 9 and we left at 1. No time for activities or the beach. Wish we had more time.
Our family started getting sick the day before we arrived in Miami. My husband didn’t experience great stirrup bay due to the norovirus. I was sick the day we arrived in Miami, my daughter got sick later that afternoon. We spent the next two days in a hotel vomiting violently with diarrhea and stomach cramps that were unbearable due to the norovirus.
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